Senior Account Manager Personal Lines
Brentwood, TN - USA
Job Summary
At RPR Insurance were looking for a high-performing Senior Personal Lines Account Manager who thrives on building relationships solving problems and delivering an exceptional client experience. This is more than a service role. Its an opportunity to become a trusted advisor to a loyal client base within a fast-growing team-first independent agency.
We dont just renew policies; we help clients Live Protected. And we do it in a culture built on collaboration accountability continuous growth and winning together. If youre driven detail-oriented and energized by working alongside a high-performing team that values your expertise and invests in your success youll feel right at home here.
If youre ready for a role where your work matters your voice is heard and your career can grow wed love to connect.
IA Channel Experience Required
What Youll Do
- Youll serve as an advisor and advocate for a portfolio of personal lines clients ensuring each household receives proactive exceptional service
- Youll manage renewals coverage changes and retention with confidence while leveraging your product knowledge to identify gaps improve protection and deliver peace of mind
- Youll leverage the tools available to you to offer options add additional lines and retain our existing book of business
Day-to-Day Responsibilities:
- Manage a book of personal lines business with attention and care
- Proactively review renewals and negotiate with carriers to ensure competitive coverage/pricing and present options to insureds
- Analyze coverage and compare/present options to insureds
- Build long-term client relationships through consultative conversations and responsiveness
- Assist clients with new policies changes and claims with empathy and urgency
- Educate clients on coverage options and risk prevention strategies
- Identify opportunities for cross-sell and rounding out accounts
- Partner with team agency leadership and underwriters to ensure smooth execution and high client satisfaction
- Remain current on carrier appetite market trends and technology tools
- Work with high-net-worth clients on their growing portfolio of assets
- Ask for Google Reviews and Life Insurance
What You Need
- 3 years experience in an Independent Agency (IA channel) personal lines account management
- Deep knowledge of carriers coverage forms and rating practices
- Active P&C License
- Life License preferred
- Proficiency in the agencys management system AMS360 and Microsoft Office
- Exceptional communication organization attention to detail and follow-through
- Ability to manage renewals and retention strategies
- A genuine care for people you enjoy Championing Relationships and Getting It Done right
- Experience working with insureds in the State of TN
Required Experience:
Manager
About Company
Our Core Values are what sets us apart. Our culture is phenomenal and it is felt throughout our organization and those we serve. Our Purpose: Empowering People to Build and Protect Legacy! How We Do it / Our Core Values: · Be Brave, Take Ownership · Cheerleader to All · Champion the R ... View more