Aftermarket Program Manager
Nashville, IN - USA
Job Summary
Location:
Nashville Tennessee United States of AmericaJob ID:
R0122024Date Posted:
Company Name:
J.R. AUTOMATION TECHNOLOGIES LLCProfession (Job Category):
Project/Program ManagementJob Schedule:
Full timeRemote:
NoJob Description:
Position Summary
Oversees multiple interconnected and installed automation projects requiring a blend of technical expertise strategic leadership and service acumen to implement support and optimize automated systems across a customer portfolio. Key responsibilities include collaborating with stakeholders to identify automation upgrade opportunities developing and managing project roadmaps leading cross-functional teams and ensuring solutions align with business goals and standards. Required qualifications typically include experience in project management a strong technical background in automation excellent communication and leadership skills and a strategic mindset focused on process improvement and risk management.
Key Responsibilities
Strategic Planning: Manage a portfolio of automation projects aligned with strategic business goals and customer deployments
Job Title:
Aftermarket Program Manager
Reports to:
VP of Aftermarket
Classification:
Exempt
Responsibilities of the Position
Lifecycle Management: Support customer needs including point of contact on all ongoing activities in the support realm including T&M service contract fulfillment preventative maintenance deliverables and upgrade prioritization.
Cross-Functional Collaboration: Work with various departments (IT engineering operations etc.) to understand requirements ensure alignment and gather feedback.
Stakeholder Management: Communicate project status risks and outcomes to stakeholders and senior leadership.
Process Improvement: Analyze existing processes to identify areas for automation and OEE improvement and drive continuous improvement initiatives.
Technical Oversight: Provide technical direction develop best practices and standards and ensure the reliability and scalability of implemented solutions.
Team Leadership: Lead and mentor project managers and teams providing guidance resolving conflicts and fostering a collaborative culture.
Risk and Compliance: Manage risks across multiple projects and ensure solutions comply with industry standards and business requirements.
Note: This list of responsibilities is by no means inclusive; however it is intended to be a guideline for activities.
Requirements of Position
Experience: Significant experience in program or project management specifically in automation and process improvement initiatives. Service support or aftermarket experience a plus
Technical Skills:
o Strong technical background in automation systems and tools (e.g. RPA scripts etc.).
o Experience with project management methodologies (e.g. Agile Waterfall).
o Proficiency in data analysis tools (e.g. SQL Excel).
Leadership and Soft Skills:
Exceptional leadership communication (written and verbal) and interpersonal skills.
Strong analytical and problem-solving abilities.
Strategic thinking and the ability to manage competing priorities.
Experience with change management and stakeholder engagement.
Certifications: Project management certifications (like PMP) or specific automation/technical certifications can be a plus.
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Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities
If you need a reasonable accommodation to apply for a job at JR Automation please send the nature of request and contact information to Queries other than accommodation requests will not be responded to.
Required Experience:
Manager
Key Skills
About Company
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