Change Analyst

At the NSW Department of Education we educate and inspire lifelong learners from early childhood through schooling to vocational education and training.

• Ongoing Full-Time
• Located in Parramatta with flexible working arrangements available
• Salary ranges from $113574 to $125720 p.a. plus employers contribution to superannuation and annual leave loading

About the role

As the Change Analyst you will support the development coordination and implementation of change delivery for service design initiatives that deliver improved and user-focused support services to schools and education support staff.

Your responsibilities include:

• Supporting end-to-end change activities to enable successful implementation of service design initiatives
• Identifying change impacts and completing gap analysis to ensure robust planning and risks are mitigated in consultation with Lead Change Analyst and Change Manager
• Coordinating change implementation plans including preparing clear and consistent communications and documentation
• Maintain strong stakeholder relationships and engagement to understand and manage change impacts and support delivery of change

For further information please click here to view the role description

About you

The ideal candidate will demonstrate:

• Experience contributing to impactful transformation change initiatives supporting change activity lifecycle from design through to implementation.
• High attention to detail and analytical skills to identify change impacts risk and complete gaps analysis
• Strong organisational and coordination skills with ability to manage multiple projects and competing priorities.
• Exceptional stakeholder engagement skills to build positive and collaborative working relationship with various teams across the department.
• Excellent written and verbal communication with ability to develop clear structured and visually engaging communication materials

• Knowledge of and commitment to implementing the Departments Aboriginal Education Policy and upholding the Departments Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• Relevant qualifications in change management or a related discipline and/or relevant experience in a change role.
• Demonstrated understanding of and commitment to the value of public education.

Benefits

• Flexible working arrangements
• 35 hour working week
• Competitive salary sacrificing employers contribution to superannuation and annual leave loading
• Flex Leave entitlements generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role as well as your response to the below pre-screening question:

Question

Describe an organisational change initiative you have supported (max 400 words). In your response please include :

• The purpose and scope of the change
• Your role and key responsibilities
• The change management activities you led or supported
• The outcomes of the change and how success was measured

Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience insights and alignment with the Departments values and priorities.

Please refer to the Applicants Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education click here for instructions on how to submit your application.

All other applicants please submit your application by clicking Apply Now.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

As a condition of employment successful candidates not currently employed by the Department must provide a valid Working with Children Check (WWCC) clearance number. Renewal is not required after the WWCC expires as long as you remain in a nonchild-related role. Employer obligations only apply while the WWCC is valid.

Candidates must have Australian work rights (citizens permanent residents New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens while temporary roles welcome applicants with a visa.

Closing date: Sunday 12th April 2026 at 11:59pm.

For role enquiries please contact Alicia Drewe at and for recruitment process enquiries please contact Jenny Nguyen at

We welcome applications from all ages and genders Aboriginal and Torres Strait Islander peoples culturally and linguistically diverse groups the LGBTQIA community veterans refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine please contact the Diversity and Inclusion Team () or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role and who may be considered for a range of similar roles including temporary term or ongoing roles over the next 18 months.