Data Center Operations Cluster Manager, Amazon Dedicated Cloud
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Job Location:
Culpeper, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Do you like helping U.S. government agencies implement innovative cloud computing solutions and solve technical problems Are you committed to fundamentally transforming the way national security and defense mission agencies partner with industry to meet mission requirements Do you have experience managing large complex programs
Amazon Web Services (AWS) is seeking a Data Center Operations (DCO) Cluster Manager to join the AWS Infrastructure Services organization and serve as a technical resource and leader within data centers. We are currently building out our infrastructure management team for an up and coming region and are looking for proven technology managers with experience in people management strong technical understanding and the drive to take AWS DCO to the next level.
The DCO Cluster Manager is the senior leadership role for our compute operations teams within an AWS region that operates 24/7. You will have managerial responsibility for safety security availability scaling costs and efficiency for your department. You lead the team that is installing maintaining and decommissioning network and server equipment in a safe secure and cost-effective manner across the region. The DCO Cluster Manager must manage across each function but also have the ability to dive deep into any given function as needed. The DCO Cluster Manager must be physically collocated near the region they are responsible for and able to respond to any high-severity event and be on site within an hour.
The successful candidate will be a highly driven self-managed individual who demonstrates initiative and proactively seeks solutions to problems. They will have a strong track record of developing talent and managing the performance of their direct reports and organization; including being able to support a high cadence of developing people into new roles outside of the organization. Ideally they have worked with ticketing systems and been involved in responses to high-severity operational addition to strong knowledge in data centers and a broad technical understanding of how networks and cloud architecture works the candidate will create documentation drive continuous improvement participate in Inclusion and Diversity initiatives and fix complex problems with simple solutions across multiple AWS regions. While not required an understanding of critical electrical & HVAC systems will enhance a candidates ability to be successful. This team works in an environment that operates 24/7.
This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. The position further requires that after start the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements.
Key job responsibilities
As a Data Center Operations Cluster Manager (DCO CM) with Amazon Web Services you will support the National Mission in a challenging but rewarding environment. Your primary responsibilities will consist of:
- Hiring managing and developing the operations management team including DCO site managers Decom managers DCO technicians and Decom technicians.
- Oversee the safety security availability quality and performance of the team while driving a positive customer experience across a 24/7 shift schedule.
- Prioritize projects assigned to DCO teams and sites.
- Routinely review ticket queue for large events and address problems accordingly.
- Coordinate change management resources.
- Guide train and educate data center staff on the best practices related to all service owner issues.
- Manage front line managers. This includes mentoring training and developing career progression for both direct reports and members of the organization.
About the team
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- 4 years of management experience
- Knowledge of information technology infrastructure domains such as compute server platforms storage server platforms server components network devices technologies and architectures IT service delivery principles and best practices
- Experience hiring developing and managing high-performing technical teams
- Current active US Government Security Clearance of Top Secret with SCI eligibility or above
- Knowledge of building codes and regulations including Life Safety BOCA NFPA NEC and OSHA
- Experience owning the operation of a mission-critical team or product
- Experience with large-scale technical operations or large-scale compute farms
- Experience with process improvement techniques such as Kaizen Lean Manufacturing or Six Sigma
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Amazon Web Services (AWS) is seeking a Data Center Operations (DCO) Cluster Manager to join the AWS Infrastructure Services organization and serve as a technical resource and leader within data centers. We are currently building out our infrastructure management team for an up and coming region and are looking for proven technology managers with experience in people management strong technical understanding and the drive to take AWS DCO to the next level.
The DCO Cluster Manager is the senior leadership role for our compute operations teams within an AWS region that operates 24/7. You will have managerial responsibility for safety security availability scaling costs and efficiency for your department. You lead the team that is installing maintaining and decommissioning network and server equipment in a safe secure and cost-effective manner across the region. The DCO Cluster Manager must manage across each function but also have the ability to dive deep into any given function as needed. The DCO Cluster Manager must be physically collocated near the region they are responsible for and able to respond to any high-severity event and be on site within an hour.
The successful candidate will be a highly driven self-managed individual who demonstrates initiative and proactively seeks solutions to problems. They will have a strong track record of developing talent and managing the performance of their direct reports and organization; including being able to support a high cadence of developing people into new roles outside of the organization. Ideally they have worked with ticketing systems and been involved in responses to high-severity operational addition to strong knowledge in data centers and a broad technical understanding of how networks and cloud architecture works the candidate will create documentation drive continuous improvement participate in Inclusion and Diversity initiatives and fix complex problems with simple solutions across multiple AWS regions. While not required an understanding of critical electrical & HVAC systems will enhance a candidates ability to be successful. This team works in an environment that operates 24/7.
This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. The position further requires that after start the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements.
Key job responsibilities
As a Data Center Operations Cluster Manager (DCO CM) with Amazon Web Services you will support the National Mission in a challenging but rewarding environment. Your primary responsibilities will consist of:
- Hiring managing and developing the operations management team including DCO site managers Decom managers DCO technicians and Decom technicians.
- Oversee the safety security availability quality and performance of the team while driving a positive customer experience across a 24/7 shift schedule.
- Prioritize projects assigned to DCO teams and sites.
- Routinely review ticket queue for large events and address problems accordingly.
- Coordinate change management resources.
- Guide train and educate data center staff on the best practices related to all service owner issues.
- Manage front line managers. This includes mentoring training and developing career progression for both direct reports and members of the organization.
About the team
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- 4 years of management experience
- Knowledge of information technology infrastructure domains such as compute server platforms storage server platforms server components network devices technologies and architectures IT service delivery principles and best practices
- Experience hiring developing and managing high-performing technical teams
- Current active US Government Security Clearance of Top Secret with SCI eligibility or above
- Knowledge of building codes and regulations including Life Safety BOCA NFPA NEC and OSHA
- Experience owning the operation of a mission-critical team or product
- Experience with large-scale technical operations or large-scale compute farms
- Experience with process improvement techniques such as Kaizen Lean Manufacturing or Six Sigma
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Culpeper - 153200.00 - 254500.00 USD annually
Required Experience:
Manager
About Company
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