Practice Manager Provider Urgent Care Float Pool (Not Remote) Full-Time
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Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Employment Type:
Full timeShift:
Day ShiftDescription:
At Saint Alphonsus Health System we are looking for people who are living out their calling. We want you to be passionate about coming to work and challenged to achieve your potential. Living by these virtues we pride ourselves on exceptional service and the highest quality of care.TheSaint Alphonsus Medical Group (SAMG)is looking to hire a detail-oriented andproactiveProgramCoordinatorto supporttheProvider Urgent Care Float Pool!
Position Summary & Highlights:
As the Practice Manager for the Provider Urgent Care Float Pool you will oversee the day-to-day operations including scheduling PTO andtimekeeping system oversite (UKG) for 30 providers and/or APPs who support12urgent care clinic locations across the Treasure Valley.
This position will work on-site on the Boise Regional Medical Center campus.
Get quick and convenient urgent care at Saint Alphonsus in Boise Meridian Nampa Caldwell Star and Fruitland.We provide same-day treatment for a variety of minor to moderate conditions.
Learn more about Saint Alphonsus Urgent Care locations here: You Will Do:
Coordinate with the clinic managers atthe urgent carecliniclocations and with two Lead APPSregardingprovider staffing needs and work with the providers and APPs in the float poolregardingscheduling.
Oversee Provider and APP performance and quality measures with the result of meeting or exceeding the established financial and other objectives set in cooperation with Medical Group leadership.
Work closely with the 30 providers and/or APPs on their schedulingavailabilityincludingsupportofPTO and timekeeping system (UKG) oversight.
Business development and growth of the Urgent Care program.
Help support provider scheduling for theCare on Demand and Mobileclinic.
Oversee upwards of 65 providers who work as PRN at our urgent care locations and manages the embedded providers schedule and PTO.
Execute on program administration with Service Line and operational directors and MedicalDirectorin support of achievingtimelyand quality patient care and business development goals.
Responsible forprogram requirements being met; consistently meets quality standards and required timelines.
Learn and support implementation across the health system with our new scheduling software Qgenda.
Prepare and providetimelyandaccuratereports including data/outcomes for program compliance statusand other program service reports as needed.
Cultivate and strengthen professional relationships through consistent contact andtimelyfollow through.
Communicate program or staffing needs or concerns toDirector(s)in a timely manner.
Contributenew ideasfor content workflowimprovementsand program efficiencies.
Investigate participant and employee complaints or concerns.
Act as a resource to staff internal and external providers for informationguidanceand tools.
Prepare and providetimelyandaccuratereports including data/outcomes for program compliance status participantvolumesand other program service reports as needed.
Have astrong working knowledge of program compliance requirements andrisk forareas of responsibility.
Demonstrate ability to be an effectivemembera diverse multidisciplinary team.
Our ideal candidate will have:
Knowledge of Saint Alphonsus outpatient clinic environment protocols and processes.
Experience working in an outpatient ambulatory clinic environment with physicians providers senior leadership and peers.
Strong computer skills including payroll and timekeeping system and Microsoft Office programs including Word Excel Outlook and Teams.
Excellent communication both written and verbal with colleagues physicians providers including solid phone etiquette.
Solid organizational and prioritization skills including consistent and timely follow through.
Professionalism and self-initiative and are capable of contributing new ideas for content workflow improvements and program efficiencies.
You enjoy working in a team environment and independently as well. You also are adaptable and flexible to evolve with the program.
Work Schedule:
This position will work 40 hours per week Monday - Fridays around the hours of 8:00am - 5:00pm.
Work Location:
Saint Alphonsus Medical Group Administrative Offices -6140 W.CurtisianAve. BoiseID83704
On the Saint Alphonsus Boise Regional Medical Center campus.
Minimum Requirements:
Must possess knowledge normally acquired through completion of an associate degree in business or healthcare related field with two (2) or more years of related experience; or equivalent combination of education and experience.
Experience as a program administrator or project manager preferred.
Highlights and Benefits
When Saint Alphonsus takes care of you you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty diverse landscapes and outdoor recreation lifestyle that is unique to Idaho and Oregon.
We offer market-competitive pay generous PTO and multiple options for comprehensive benefits that begin on day one.
Benefits for your future include retirement planning and matching college savings plans for your family and multiple life insurance plans that can change as your needs develop.
We are proud to offer Employee Assistance Programs tuition reimbursement and educational opportunities to help you learn and grow.
Visit to learn more!
Saint Alphonsus Facility Information
Saint Alphonsus Health System is a faith-based ministry and not-for-profit health system serving Idaho Oregon and northern Nevada communities. The health system boasts 4 hospitals 609 licensed beds and 73 clinic locations. Through innovative technologies compassionate staff and healing
environments Saint Alphonsus goal is to improve the health and well-being of people by emphasizing care that is patient-centered physician-led innovative and community-based.
Forbes Americas Best Large Employers 2025;
Forbes Americas Best Employers for Healthcare Professionals 2025;
Top 15 Health Systems in the country by IBM Watson Health;
The regions most advanced Trauma Center (Level II);
Commission on Cancer Accredited Program through demonstrating an uncompromising commitment to improving patient survival and quality of life.
Our Commitment
Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.
Required Experience:
Manager
Key Skills
About Company
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