Operations Superintendent

James Hardie

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profile Job Location:

Wilmington, DE - USA

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

James Hardie is the industry leader in exterior home and outdoor living solutions with a portfolio that includes fiber cement fiber gypsum composite and PVC decking and railing products. Our family of trusted brands includes Hardie TimberTech AZEK Exteriors Versatex fermacell and StruXure.

With over 8000 employees and our U.S. operating entities headquartered in Chicago we boast 31 operating sites 6 recycling facilities and 6 research and development centers globally. Powered by a dynamic workforce were united by our purpose of Building a Better Future for All through sustainable innovation a Zero Harm culture and a commitment to empowering our people and communities.

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Summary

The Operations Superintendent provides leadership and operational support across all aspects of extrusion manufacturing for deck and rail products. This role ensures safe efficient and high-quality production across multiple lines and shifts. Reporting to the Senior HMOS Lean Manager the Superintendent serves as a key leader coach and mentor reinforcing Lean Manufacturing principles and the Hardie Manufacturing Operating System (HMOS) to drive employee engagement standardization operational consistency and overall performance improvement.

What Youll Do:

Key Responsibilities

Safety & Compliance

  • Champion a ZERO Harm culture and ensure full compliance with OSHA regulations and company safety policies.
  • Actively take part in and support safety meetings audits and incident investigations
  • Enforce adherence to personal protective equipment (PPE) requirements and ensure the safe operation of all equipment.

Continuous Improvement (Lean / HMOS Hardie Manufacturing Operating System)

  • Coach and mentor leaders and frontline team members to strengthen and scale HMOS capabilities.
  • Drive active engagement in the Daily Management System (DMS) including KPI tracking and tiered accountability meetings.
  • Lead efforts to identify and implement opportunities to improve efficiency reduce scrap and optimize costs.
  • Reinforce standard work and promote process consistency across operations.
  • Lead and take part in continuous improvement initiatives and structured problem-solving activities.

Operations Leadership

  • Support daily extrusion operations to ensure alignment with safety expectations quality standards and production targets.
  • Monitor operational performance and collaborate with leadership and shop floor teams to maximize uptime and efficiency.
  • Identify escalate and resolve production issues to support consistent output.
  • Support workforce planning including staffing scheduling and shift coordination.

Team Leadership

  • Lead coach and develop supervisors cell leaders and operators.
  • Foster a culture of accountability teamwork and continuous improvement.
  • Provide consistent performance feedback and coaching to team members.
  • Support employee training engagement and retention initiatives.

Quality & Process Control

  • Ensure all products meet internal specifications and industry quality standards.
  • Partner with Operations Quality and Process Engineering teams to investigate defects and implement corrective actions.
  • Support accurate and timely production and quality reporting.

Cross-Functional Collaboration

  • Collaborate with Maintenance Engineering Quality Supply Chain and EHS teams to support operational goals.
  • Contribute to capital projects process enhancements and new product introductions.
  • Ensure alignment between production requirements and material availability.

What Youll Bring:

Qualifications

Education & Experience

  • Bachelors degree in engineering Business or related field preferred
  • 510 years of experience in extrusion or manufacturing (composites a plus)
  • Minimum of 3 years of leadership experience in a production environment
  • Demonstrated success in strengthening and scaling Lean Manufacturing and continuous improvement initiatives

Skills & Competencies

  • Strong leadership coaching and team development capabilities
  • Excellent communication and organizational skills
  • Solid understanding of extrusion processes and manufacturing equipment
  • Proven problem-solving and decision-making abilities
  • Ability to thrive in a fast-paced manufacturing environment

Key Performance Indicators (KPIs)

  • Safety performance (DART rate)
  • Employee retention and turnover
  • Production output and schedule attainment
  • Overall Equipment Effectiveness (OEE)
  • Cost performance (conversion and material costs)
  • Service performance (Complete and On-Time Delivery)

Working Conditions

  • Flexibility to support extended hours and multiple shifts required for this position
  • Manufacturing environment with exposure to heat noise and moving machinery
  • Frequent standing and walking with occasional lifting up to 50 pounds

What Youll Receive:

At James Hardie we recognize that our success depends on our people. Weve worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees.

  • Comprehensive low-cost co-pay Health Insurance;medical dental prescription and vision insurance benefits for every 30 hour full-time employee. Insurance starts on day one!
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) Retirement plan
  • 11 paid holidays per year
  • Paid vacation
  • Wellness Program Employee Assistance Program Parental Leave
  • Employee Stock Purchase Plan
  • Community Involvement & Sustainable Solutions
  • Click here to learn more about our benefits

#LI-DW1

James Hardie Building Products Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color gender sex age national origin religion sexual orientation gender identity/expression genetic information veterans status marital status pregnancy disability or any other basis protected by law.

James Hardie will comply with any applicable state and local laws regarding employee leave benefits including but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act in accordance with its plans and policies.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties responsibilities and qualifications may be required and/or assigned as necessary.

James Hardie is the industry leader in exterior home and outdoor living solutions with a portfolio that includes fiber cement fiber gypsum composite and PVC decking and railing products. Our family of trusted brands includes Hardie TimberTech AZEK Exteriors Versatex fermacell and StruXure. With over...
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