Lead Services Specialist Parts Sales Manager
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Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Description Summary
Job Description
The Parts Sales Manager is an integral part of the Services Local Area Team (LAT) and will be responsible for supporting Parts requirements for Key Customers in assigned territories with a focus on growing the Parts segment and providing excellent Customer Service in a fast paced transactional environment.
Essential responsibilities include
Partner with Account & Sales Managers to maximize penetration of outages delivering differentiated support for key accounts while developing a strategy to regain underserved Customers. Meeting Orders Sales & CM targets and growing the business in assigned territory. Providing accurate on time comprehensive and competitive quotations to our Customers
- Develop winning bids leveraging competitive intelligence and optimizing price & margins.
- Partner with Part Fulfilment Team to drive quarterly sales convertibility by advance releasing order when necessary
- Ensure that any special requirements terms and conditions and our ability to execute are validated with the Parts fulfillment team during the quoting process and that any additional cost & cycle are incorporate in the GE quote.
- Ensure that risk for there is adequate risk mitigation for GE proposals in compliance with Policy 5.0.
Drive proactive sales campaigns recommended parts lists outage kits TILs Validate resultant Customer Purchase orders for accuracy & obtain amendments in instances where orders do not match GE quotes and ensure that the Parts fulfillment has a clear visibility to any special requirements restrictions Liquidated damages etc. Provide Customers regular updates on status of open orders. Be the focal point for the Customer to contact for any questions on Parts quotes open orders and claims and drive resolution by pulling on the Parts fulfillment team as needed. Establish a strong partnership with Global Fulfillment/Engineering team and Region P&L teams to ensure that Customers get high quality service
Qualifications/Requirements:
- Bachelors degree from an accredited university or college
- Experience with GE Gas Turbine Parts processes & systems
- At least 3-5 years of experience in Powergen services in a commercial customer service shop operations and/or marketing role.
Desired Characteristics:
- Understanding of customer financial drivers / needs
- Multilingual to support Customer base
- Customer-focused mindset with proven ability to respond quickly to customer needs
- Able to effectively lead and energize a multi-functional team to meet sales plan
- Ability to translate market & competitive data into actionable responses.
- Ability to navigate a highly matrixed organization
- Strong interpersonal and leadership skills
- Excellent oral and written communication skills
- Ability to utilize analytical software and sales tools (SFDC Excel PowerPoint etc.)
Additional Information
Relocation Assistance Provided: No
Required Experience:
Manager
Key Skills
About Company
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