Health Coach

VoriHealth is an award-winning nationwide virtual-first musculoskeletal medical practice focused on evidence-based care that treats the whole person. Using a unique care model to help patients find the best path forwardVoriHealth connects patients to a trained care team that includes a nonoperative physical medicine physician a health coach navigator and a physical therapist who manage the initial patient assessment and then work to coordinate all aspects of care. We are on a mission to empower humanity to lead a healthier life.

A critical part of our work involves the human element of our approach.TheHealthCoachplaysa vital role in working with our members to empower them to take ownership of their health by finding their internal motivation implementing problem solving strategies and achieving their wellness goals. Our health coaches also play an integral part in ensuring that we continually iterate to improve our product and overall user experience.

Our Health Coaches are our patients greatest advocates on their wellness journey by supporting them through their personalized care plan here atVoriHealth. This is done through the implementation of modern behavioral change research and strategies to deliver sustainable life-changing health outcomes.

VoriHealth coaches exude confidence in working with interdisciplinary care teams in designingoptimalpatient-centered care consistent withVoriHealths standards.This role reports to theHealth CoachLead.

WhatYouWillDo:

• Essential Functions:

• Consistent use ofVoriHealths behaviorchangesolutions

• Implement coaching techniques to improve patient outcomes

• Provide video consultations and messaging with patients ofVoriHealth to improvetheir wellness goals

• Design and support patient care plans through theutilizationof motivational interviewing SMART goals coaching bestpracticesand behavior change techniques

• Proven aptitude for managing an amplepatient caseload

• Document interactions and interventions as directed byVoriHealthtechnology tools

• Effectively collaborate and relationship building withVoriHealths talented cross-functional teams

• Engaging on a regular cadence in a professional and collegial way with physicians physical therapists advanced practice providersdietitiansand others

• Troubleshoot unexpected issues so that patient needs are placed first and gaps in care are averted

• Utilize critical thinking to discern and refine the correct provider for patient needs stratifying the urgency of the referral amongst clinical team members as needed

• Assistin the development of technology and service innovations to ensure a closedloop systemof communication and coordination with ourVoriHealthproviders and network specialists.

• Provide feedback to colleaguesregardingindividual and team performance; be receptive to feedback on your performance

• Communicate and collaborate with external Clinicians as appropriate

• Maintain professional and technical knowledge through attending educational workshops reviewing professional publications etc.

• Meet company and quality standards as defined byVoriHealth

• Supervisory Responsibilities:

• N/A

• Perform other projects and duties as assigned

Who You Are:

• Required:

• Board Certified Health and Wellness Coach

• Proficiencywith computers virtual care databasemanagementand data tracking

• Knowledge of Motivational InterviewingestablishingSMART goals with patients awareness of behavioral stages of change

• 2yearsexperienced health coach and/or wellness educator conducting individual health consults or group workshops

• Demonstratedcompetence and passion for digital care delivery or telehealth: Comfort evaluating and treating patients remotelyutilizinga variety of digital tools to manage care

• Outstandingâwritten and spokenâcommunication skills across various channels and groupsâand managing teamâconflictâ

• Proven record of matching patient needs to treatment plans andimplementing these plans safely and effectively

• Strong senseof empathy a compassionateoutlookand the ability to motivate patients into pushing their limits in a responsible safe way

• Proficient with Microsoft Office Suite or related software

• Reliable high speed internet connection

• Dedicated home office space- private and free from distractions and noise.

• Comfortableâworking withinâafast pacedstartup environmentâwithconstantâchange

• Excellent time management skills with a proven ability to meet deadlines

• Strong communication proactive growth mindset and collaborative working style

• Proven record of accomplishment in creating exceptional experiences with patients

• Nice-to-haves:

• Bi-lingual Spanish speaking

• Experience in working toward specific outcomes in patient achievement in the context of delivering interventions and within an integrated team

• Understanding behavioral interventions and approaches to behavior change

• Skilled in the use of Canvatocreateactionabletools worksheets and guideswhen workingwith patients

• University degree in health science or social science discipline

• Ability to troubleshoot unexpected issues so that patient needs are placed first and gaps in care are averted

• Willingness to go the distance to provide support to our patients and fellow clinical care team

• Ability to work in multiple technology platforms simultaneously using professional and clinical judgment and critical thinking in accessing and documenting information that pertains to each patients referral process

• Ability tomaintainattention to detail while also seeing the bigâpictureââ

• Excellent interpersonalorganizationaland problem-solving skills

• Ability to prioritize tasks and to delegate them when appropriate

• Critical thinking skills flexibility and the ability to design innovative solutions in a fast-paced environment

• Graceful at managing expectations while pushing for continuousâimprovement

• Experience and comfort working closely with clinical teams toaccomplishshared goals and drive positiveâcollaborationâââ

• Commitment to be a member of a learning organization open to development and continuous feedback

Work authorization/security clearance requirements:

• Authorized or able to provide required documents to work in United States.

Physical Requirements/Work Environment:

• Remoteworkenvironment

• Willing to work shifts that best meet patientdemand

• While performing the duties of this job the employee may be regularlyto stand sit talk hear reach stoop kneel and use hands and fingers tooperatea computer telephone and keyboard

• Specific vision abilities required by this job include close vision requirements due to computer work

Company Benefits

At Vori Health we believe in fostering a supportive and rewarding work environment for our team members. We offer a comprehensive benefits package designed to support your overall well-being growth and work-life balance:

• Competitive Salary & Equity: We offer competitive pay based on experience and the value you bring to the team.
• Equity Options: As part of our commitment to long-term success we offer equity options giving you the opportunity to share in the growth of the company.
• Health & Wellness: Our health benefits include medical dental and vision coverage to keep you and your family healthy. We also offer wellness programs and mental health resources to help you thrive both personally and professionally.
• Retirement Plans: We provide a 401(k) plan and Roth options to help you plan for the future and enjoy peace of mind.
• Paid Time Off (PTO): Enjoy generous paid time off including vacation days holidays and sick leave to recharge and maintain a healthy work-life balance.
• Fully Remote Work: Work from your home or private office location! We offer a flexible fully remote work environment that allows you to manage your workspace in a way that best suits your lifestyle.
• Professional Development: We encourage continuous learning and growth with access to training workshops and Professional Development stipend for further education.
• Parental Leave: We offer paid parental leave to support team members through important life moments whether youre welcoming a child or expanding your family.
• Employee Assistance Program (EAP): Access confidential counseling and support for personal or work-related challenges to maintain your well-being along with additional employee assistance programs.

Were committed to creating a workplace where you can grow succeed and achieve your best. Come join our team and enjoy the benefits of a company that values its team members we call Vorriors!

EEO Statement: