Supervisor, End User Computing | La Crosse, WI
Share
Job Location:
La Crosse, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Love medicine is who we are its what we do its why people want to work here. If youre looking for a job to love apply today.
Scheduled Weekly Hours:
40Emplify Health is seeking a Supervisor End User Computing (EUC) to deliver advanced technical support to end users while providing day-to-day leadership for our Desktop Services team. This role combines hands-on technical expertise with people leadership and operational coordination.
Day-to-day responsibilities include:
The EUC Supervisor oversees a team of approximately 1015 IT professionals leading daily agile team huddles and providing regular status updates to senior leadership. This position serves as a key liaison for end-user devicerelated projects ensuring clear communication and effective execution.
The Supervisor also helps drive ticket resolution by expediting issues removing roadblocks and collaborating closely with cross-functional teams to solve problems and foster strong working addition this role provides end-user support for approved hardware and software configurations maintains desktop-level PC hardware and software and ensures adherence to customer support standards and procedures.
Staying current with emerging technology trends is essential as the EUC Supervisor identifies opportunities to improve efficiency through automation enhanced tools and evolving best practices.
Whats Available:
1.0 FTE
Schedule: Monday-Friday Days; typically 8:00am-5:00pm with willingness to work outside of standards hours as needed based on business needs.
Location: Onsite - La Crosse WI Main Campus
Starting salary $70000 and up based on your relevant years of experience.
What Youll Need:
Education: Associates degree required or equivalent years of experience and education.
Experience: Four years of relevant IT experience
2 years of prior supervisory experience preferred
License and Certifications: Valid Drivers License Required
Passion for service excellence and continuous improvement
Experience with hardware software configurations remote support tools service desk platforms and ticketing workflows.
Strong knowledge of: Windows operating systems endpoint management and device lifecycle management.
In addition to the rewarding work youll receive:
A highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated
Competitive Benefits: A comprehensive and generous benefits package (Medical Dental Life Ins HSA/FSA) ensuring your comfort and well-being as a valuable team member
Substantial retirement contribution including a 401k match & annual discretionary base contribution
Work-Life Balance: Paid Time Off (PTO) combines vacation sick and personal days into one balance to allow you the flexibility to use your time off as you need
Professional Development:Support for your career growth through Professional Development Opportunities our Tuition Investment Program and our Career Development Center
Additional Employee Discounts and PerksOther benefits include a Wellness program with incentives employer-paid life insurance and AD&D optional short-term and long-term disability coverage an employee assistance program identity theft protection pet insurance Inspire & Celebrate colleague recognition and rewards program a discount program and more!
If you are looking to be a part of a stable and growing mission-driven organization this may be the right opportunity for you!
Core for all Leaders
Organizational Strategy and Implementation -- Recognizes market trends judges the impact on their AOR contributes to responsive strategic plans develops AOR operational plans articulates these plans and ensures they are communicated to gain alignment and commitment of all AOR staff.
Fiscal Management -- Effectively uses established processes to ensure accountability for effective operations and resource management.
Human Resource Management -- Effectively uses established processes to: select align develop motivate manage and retain a team of highly skilled employees.
Excellence in Service and Quality-- Achieves seamless delivery of quality patient care safety excellence in patient experience and customer service. Utilizes Continuous Quality Improvement principles and platform planning in decisions improvements and system design.
Organizational Leadership -- Provides leadership and accomplishes objectives by ensuring the integration of processes and initiatives while modeling collaboration. Participates and supports in brand/service delivery teams as requested.
Maintains accountability for implementation of requirements of regulatory agencies
Serves as liaison to the community
Duties and responsibilities as defined by specific department (if applicable)
PRACTICES AND PROMOTES BEHAVIOR CONSISTENT WITH THE MISSION VISION AND VALUES:
Mission:
Together we inspire your best life by relentlessly caring learning and innovating.
Vision:
Leading with love we courageously commit to a future of healthy people and thriving communities.
Values:
Belonging Respect Excellence Accountability Teamwork Humility
Emplify Health is comprised of two of the Midwests most respected healthcare systems Bellin Health and Gundersen Health System. Once neighbors we are now partners united in our mission to provide exceptional care to our communities. As a not-for-profit patient-centered healthcare network we have headquarters in Green Bay and La Crosse Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics serving 67 cities and rural communities across Wisconsin Iowa Minnesota and Michigans Upper Peninsula. With over 4500 dedicated nurses and providers we are committed to delivering primary specialty and emergency care along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.
If you need assistance with any portion of the application or have questions about the position please contact or call .
We inspire your best life by relentlessly caring learning and innovating. This is our purpose. Together with our values belonging respect excellence accountability teamwork and humility our pillars set our foundation and our future.
Equal Opportunity Employer
Required Experience:
Manager
Key Skills
About Company
Gundersen Health System Hospitals & Clinics delivers world-class primary and specialized healthcare in Wisconsin, Minnesota and Iowa.
