Senior Scheduler
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Job Location:
St. Petersburg, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Suncoast Hospice a part of Empath Health is seeking a Senior Scheduler. The Senior Scheduler has responsibility for coordination of patient care through management of patient visit schedules for multiple disciplines including physicians nurses C.N.A.s social workers chaplains therapists etc. within the Electronic Medical Record (Home Care Home Base) while ensuring compliance with care plans and payer requirements.
Since 1977 Suncoast Hospice has been honored to serve our neighbors across Pinellas and Hillsborough counties with compassionate end-of-life care. As part of Empath Health we help those living with advanced illness find comfort dignity and meaning while supporting their families and caregivers with guidance and care every step of the way.
What youll Do
- Supports and displays the Empath Health mission vision and values.
- Ensures adherence to CMS and payer guidelines for each discipline and develops visit schedules based on caregiver availability based on those guidelines to manage and maintain reimbursement compliance.
- Updates and maintains accurate scheduling systems and the EMR (Home Care Home Base) in an accurate and timely manner.
- Update team managers as needed to discuss scheduling conflicts and coordinate with all disciplines to integrate all into the patients plan of care.
- Develop and implement best practices for reducing scheduling conflicts and to optimize staff utilization on an ongoing basis.
- Generates reports from Scheduling Systems and Home Care Home Base (EMR) as needed to support continuity of care and identify gaps to be shared with team leadership.
- Communicate with Care Team Manager team Leadership and members of the interdisciplinary team to ensure visits are scheduled in a compliant and expedient manner.
Why Join Empath Health
- Earn Competitive Pay: Your skills and contributions are recognized and rewarded.
- Benefits & Wellness: Medical dental vision life insurance retirement with company match plus wellness programs to support your mind and body.
- Industry-Leading PTO: 5 weeks to rest recharge and live your Full Life.
- Grow Your Career: CEU support tuition reimbursement and advancement opportunities.
- Make a Difference: Join a mission-driven team dedicated to kindness compassion and Full Life Care for All.
What Youll Need
- Education and/or Experience: High school diploma or general education degree (GED) required; Associates Degree in Health Care Administration preferred
- Minimum of 5 years scheduling and/or administrative experience in hospice palliative care or related medical field required
- Excellent documentation and organizational skills including time management multi tasking and prioritizing
- Exhibit self-direction independent judgment and discretion
- Displays attention to detail to ensure accurate documentation and compliance with care plans and payer requirements
- Strong communication skills needed to communicate with patients caregivers and healthcare professionals
- Proficiency with Microsoft Suite Scheduling Software and Home Care Home Base (EMR) required with minimum of 5 years direct experience working within Home Care Home Base strongly preferred.
- Medical terminology and coding strongly preferred
What Youll Find at Empath Health
Unified in empathy we serve our communities through extraordinary Full Life Care for All.
Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida including hospice home health grief care geriatric primary care elder care (PACE) HIV and sexual health (EPIC) and dementia support.
Full Life Care means caring for the whole person body mind and spirit with empathy and dignity. Our care goes beyond medicine to help people feel seen supported and valued at every stage of life.
At Empath Health youll find purpose partnership and possibility in a culture where compassion drives excellence and every team member helps make lifes journey more meaningful.
Required Experience:
Senior IC
Key Skills
About Company
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