Danish Speaking Technical Customer Support Specialist
Job Summary
Do you combine technical curiosity with fluent German Were looking for a sharp solutions-driven customer support specialist to assist German-speaking users of a leading global software and technology brand. Join our team Fully remote position based in Greece and become the go-to expert for customers across the DACH region.
Requirements
- Native or fluent Danish speaker (C1/C2 level); good English proficiency required
- Interest in technology software or digital services
- Previous customer service experience is an advantage but not required
- Strong communication and interpersonal skills
- Ability to work in a structured target-driven environment
- Holder of an EU passport or valid work permit for Greece
Responsibilities
- Handle inbound inquiries from Danish-speaking customers via phone email and chat
- Troubleshoot software account and platform-related issues step by step
- Accurately log all interactions in the CRM system
- Escalate complex technical cases to the appropriate specialist team
- Maintain high customer satisfaction and first-contact resolution rates
What we offer
- Salary:gross/month
- Performance bonus depending on project
- Comprehensive onboarding and product training from day one
- Career development and growth opportunities in a multicultural international team
Your Danish skills and technical mindset are exactly what were looking for. Apply now and take your career to the next level!
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications