Support Engineer II-Ext AMZ9971147
Seattle, OR - USA
Job Summary
Employer: AMAZON WEB SERVICES INC.
Offered Position: Support Engineer II-Ext
Job Location: Seattle Washington
Job Number: AMZ9971147
Position Responsibilities:
Operate the Managed Service platform and collaborate with internal service teams to manage critical infrastructure services for global enterprise-scale customers. Troubleshoot complex service issues using groundbreaking technologies reproduce customer issues to identify the root cause and build proof-of-concept environments aligned with cloud-best-practices. Build utilities and tools that facilitate safe high-speed wide-scale operations. Identify technical issues and develop improvements to technical processes. Serve as a point of escalation and drive customer communication during critical service events. Mentor junior engineers.
Position Requirements:
Bachelors degree or foreign equivalent degree in Networking Information Technology or a related field and three years of experience in the job offered as a Systems Administrator or in a related IT/Cloud Operations support role. Must have one year of experience in the following skills: (1) configuring managing and troubleshooting large-scale systems including cloud virtualization distributed networks and co-location; (2) Linux or Windows Operating System support; (3) networking including deploying and troubleshooting LAN VPN Firewalls and TCP/IP.
is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
40 hours / week 8:00am-5:00pm Salary Range $149240/year to $160000/year.
Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information visit:
Requirements:
Bachelors degree or foreign equivalent degree in Networking Information Technology or a related field and three years of experience in the job offered as a Systems Administrator or in a related IT/Cloud Operations support role. Must have one year of experience in the following skills: (1) configuring managing and troubleshooting large-scale systems including cloud virtualization distributed networks and co-location; (2) Linux or Windows Operating System support; (3) networking including deploying and troubleshooting LAN VPN Firewalls and TCP/IP.#0000
Please see job description and the position requirements above.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Key Skills
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