Service Engineer II
Palm Beach Gardens, FL - USA
Job Summary
At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .
As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Supply Chain EngineeringJob Sub Function:
Process EngineeringJob Category:
Scientific/TechnologyAll Job Posting Locations:
Palm Beach Gardens Florida United States of AmericaJob Description:
Johnson & Johnson is currently recruiting for a Service Engineer II to be based at Palm Beach Gardens FL.
About Orthopedics
Fueled by innovation at the intersection of biology and technology were developing the next generation of smarter less invasive more personalized treatments.
Are you passionate about improving and expanding the possibilities of Orthopedics Ready to join a team thats reimagining how we heal Our Orthopedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports extremities and elective foot and ankle; spine; and robotics and digital surgery.
Your unique talents will help patients on their journey to wellness. Learn more at in Service engineering projects including planning and completing assigned tasks on time and with high quality.
Participates in Service investigations develops plans and executes tasks to resolve process issues including Nonconformances (NC) complaint investigations audit observations and Corrective and Preventive Actions (CAPA).
Provides daily support and guidance to production and Service.
Understands existing processes tooling setup and machine programs to perform tasks related to process validation (Installation Qualification Operation Qualification Performance Qualification Computer Software Validation and Test Method Validation) and engineering studies.
Supports process improvements in Service systems by applying appropriate engineering principles and standard strategies such as Lean and Six Sigma.
Assists with gage design measurement system analysis and gage implementation as needed. Operates various measuring tools including micrometers calipers comparators tensile testers and coordinate measurement systems to support engineering testing.
Develops fixtures and designs tools and can effectively communicate and work with tool designers.
Supports tasks related to the acquisition of new equipment including user requirements specifications machine selection installation validation employee training and other related equipment responsibilities as needed.
Reviews complex layouts and drawings for clarity completeness conformity to standards procedures specifications and accuracy of calculations and dimensions.
Writes protocols and reports.
Participates in designed experiments and capability studies as support staff collects and maintains documents and records process specifications.
Performs programming setup and troubleshooting of complex equipment or measuring instruments.
Gathers process documentation and conducts training on processes materials and equipment.
Contributes to the creation of Service and inspection procedures.
Participates in cross-functional teams which may include but are not limited to
Manufacturing Engineering Production Quality Assurance Finance Product Development and personnel from other sites.Ensures compliance with all company safety policies procedures and other safety precautions in the work area.
Train lower-level Service personnel
Assist lower-level Service personnel in diagnosing and resolving technical problems
Serves as a model for operators in attitude machine operation process adherence and decision-making.
Performs other related duties as required.
Responsible for communicating business-related issues or opportunities to the next management level.
Responsible for adhering to all Company guidelines related to health safety and environmental practices as applicable.
Responsible for ensuring personal and company compliance with all federal state local and company regulations policies and procedures.
EDUCATION
Bachelor of Science degree from an accredited institution in Manufacturing Engineering Mechanical Engineering Industrial Engineering or a related field.
EXPERIENCE
Required:
Min. 2 years of experience in Service and/or manufacturing is required.
Demonstrates troubleshooting skills.
Demonstrates leadership qualities including confidence transparency integrity innovation passion patience and tenacity.
Demonstrates strong written verbal and presentation skills.
Demonstrates strong organizational skills and is results-oriented.
Demonstrates positive interpersonal skills and professional interactions with coworkers.
Excellent communication and interaction skills especially when describing technical concepts to Engineering Quality and senior management.
Maintains a high level of professionalism in communication both with local and international peers.
Highly recognized by peers as an experienced and professional engineer.
Must be able to work independently provide multiple solutions to problems and make systems work together.
Well organized self-motivated energetic creative resourceful insightful personable and articulate.
Must possess strong teamwork qualities.
Proven change management skills (Change Integration Process) are required.
Preferred:
Previous experience working in a regulated industry such as Medical Devices is preferred.
Lean Sigma experience preferred.
Demonstrates working knowledge of machine and electrical safety standards preferred.
Demonstrates strong computer skills including proficiency with Microsoft Office CREO Minitab and databases; preferred.
Six-Sigma Black Belt and Lean certifications preferred.
FPx and/or Project Management certifications preferred.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource.
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months subject to legal requirements including consultation with works councils and other employee representative bodies as may be required regulatory approvals and other customary conditions and approvals. Should you accept this position it is anticipated that following conclusion of the transaction you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes programs policies and benefit that case details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
Required Skills:
Preferred Skills:
Analytical Reasoning Computerized Equipment Skills Corrective and Preventive Action (CAPA) Emerging Technologies Execution Focus Gemba Kaizen Issue Escalation Lean Supply Chain Management Process Control Process Engineering Process Oriented Product Improvements Project Engineering Safety-Oriented Science Technology Engineering and Math (STEM) Application Situational Awareness Technical Research Technologically SavvyRequired Experience:
IC
Key Skills
About Company
About Johnson & Johnson A t Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s larges ... View more