Specialist Business Systems

Key Responsibilities:

Process Management

Oversee the day-to-day operation and optimization of Global Anti-Base Erosion (GloBE) and Tax-Exempt Institutions (TEI) compliance

systems and other systems ensuring all reporting obligations are met accurately and on time.

Review and interpret legislative and regulatory requirements translating them into system specifications and enhancements.

Conduct comprehensive reviews of functional specifications to ensure system functionalities comply with the latest Global Anti-Base

Erosion (GloBE) and Tax-Exempt Institutions (TEI) requirements and anticipate future amendments.

Plan execute and document regression and stability testing for all production releases related to Global Anti-Base Erosion (GloBE) and

Tax-Exempt Institutions (TEI) reporting.

Lead investigations into system defects or failures coordinate cross-functional resolution efforts and verify the effectiveness of corrective

actions.

Test solutions in controlled environments and oversee their seamless deployment into production systems.

Monitor global tax regulatory developments interpret new guidance and assess their impact on existing systems and processes.

Proactively identify and drive system improvements to enhance compliance accuracy and efficiency.

Maintain and leverage critical institutional knowledge related to Global Anti-Base Erosion (GloBE) and Tax-Exempt Institutions (TEI)

compliance for future projects and audits.

Interpret and communicate work outputs and address queries within your specialization demonstrating sound situational judgment.

Independently plan and manage work schedules to drive continuous improvement in quality and service delivery.

Make informed decisions by weighing policy implications and exercising sound judgment.

Take ownership of meeting contracted deliverables maintaining agreed quality standards and customer service targets.

Foster productive relationships with peers and stakeholders to achieve set objectives.

Oversee incident inventory assignment and review incidents via the management console.

Facilitate interdepartmental communication and collaborate with internal and external partners.

Provide end-user training and education as needed.

Deliver exceptional customer service to operational teams and stakeholders.

Maintain and support both new and existing applications.

Monitor and escalate any violations of procedures or standards of conduct.

Collect and analyze data for business reporting purposes within established guidelines.

Governance

Implement and provide input into the development of governance compliance integrity and ethics processes within area of specialisation.

Ensure that completed work adheres to relevant policies procedures governance and legislative requirements and report on deviations &

discrepancies.

People

Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Search for integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client Focus

Contribute to a culture of service excellence which builds positive relationships and provides opportunity for feedback and exceptional

service.

Provide authoritative specialist services expertise and advice to internal and external stakeholders.

Closing date: 10th of April 2026

Vacancy type: 24-month contract

Hybrid and successful candidate must be based in Gauteng

Vacancy is open to people with disabilities.

Qualifications and Experience:

Relevant bachelors degree / Advanced Diploma (NQF 7) in Information Technology or related field with a minimum of 5-7 years experience in Systems Analysis and Software Testing Policy and Legislative environment of which 2-3 years at functional specialist level.

OR

Senior Certificate (NQF 4) AND 10 years experience in Information Technology (Systems Analysis and Software Testing Policy and Legislative environment) of which 2-3 years at functional specialist level.

Competencies:

Behavioural competencies

Accountability

Analytical Thinking

Attention to Detail

Building Sustainability

Commitment to Continuous Learning

Conceptual Ability

Customer Service

Fairness and Transparency

Honesty and Integrity

Organisational Awareness

Problem Solving and Analysis

Respect

Trust

Technical competencies

Business IT Systems

Business Knowledge

Computer Literacy

Efficiency improvement

Functional Policies and Procedures

IT Strategy and Planning

Reporting

System thinking

Compliance Competency

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