Job Description Summary

Job Description

Roles and Responsibilities

In this role you will:

• Demonstrate superior product business and industry knowledge of knowledge sharing and document management including the competitive landscape helping the organization maintain a strong competitive edge.

• Interact with customers and stakeholders in VOC requirements-gathering refinement and product feedback to shape product strategy and surface and prioritize needs.

• Develop a deep understanding of business goals and processes to inform product and services priorities improvements and measurable outcomes.

• Partner with the Information Science and Knowledge Systems business leader and Knowledge Managers to develop and promote a strong culture of knowledge sharing across the organization.

• Work with cross-functional teams including UX architecture engineering compliance and security to deliver features and major complex products.

• Lead product roadmap feature definition planning and lifecycle management efforts for knowledge sharing and document management capabilities.

• Possess and apply a deep understanding of the technology stack and its impact on the final product including performance scalability and security.

• Routinely collaborate with UX and design teams and conduct customer and stakeholder interviews to elaborate personas and inform design decisions.

• Demonstrate superior persuasion and influencing skills to ensure alignment between customers product management and development/engineering teams.

• Own the releases and sprint backlogs including the short-term roadmap for MVPs and quarterly releases.

• Own and manage the product backlog continuously ordering and prioritizing to ensure that 12 sprints of backlog are always ready.

• Prioritize continuously based on validated customer problems and needs business value risk and technical constraints.

• Demonstrate strategic-level skills in problem decomposition problem solving and the ability to navigate ambiguity.

• Engage frequently (approximately 50 percent of the time) with the development team facilitating discussions providing clarification accepting and refining stories participating in testing and validation and contributing to design activities and decisions.

• Translate unstructured or ambiguous work requests into actionable user stories and work units with clear acceptance criteria.

• Partner with Development Leadership and Service Owners to ensure a healthy efficient development process and effective Agile execution.

• Ensure alignment and adherence to standards including architecture compliance security and governance.

• Increase adoption and consumption of product capabilities through stakeholder engagement communication and change management.

• Mentor junior team members and contribute to building product management capability across the organization.

• Serve as an expert in Agile methodology applying Agile principles and best practices consistently.

Technical Qualifications

• Demonstrated experience implementing governed taxonomies and metadata models within technical products to support findability compliance and consistent information architecture.

• Strong knowledge of SharePoint Online and the M365 environment.

• Familiarity with knowledge management in a regulated environment.

• Strong knowledge of software design and coding principles and experience working in an Agile environment.

• Familiarity with versatile implementation options and the ability to understand and discuss topics such as caching APIs data transfer scalability and security at a level sufficient to make informed product decisions.

Required Qualifications

• Bachelors degree from an accredited university or college with a minimum of 4 years of professional experience or an associates degree with a minimum of 7 years of professional experience or a high school diploma with a minimum of 9 years of professional experience.

• For senior-level roles in the USA typically a minimum of 6 years of relevant experience is expected.

• Minimum 3 years of professional experience in technical product management or IT.

• Minimum 3 years of professional experience in knowledge management systems or other document management systems.

• Legal authorization to work in the U.S. is required; employment visa sponsorship is not available for this role.

This role requires access to U.S. export-controlled information. Therefore employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident U.S. Citizen have been granted asylee or refugee status (i.e. a protected individual under the Immigration and Naturalization Act 8 U.S.C. 1324b(a)(3)).

Additional Information