Senior Manager
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a highly experienced leader to serve as Senior Manager Corporate Services Global Travel Management responsible for developing and managing a comprehensive global managed travel program across all role oversees day-to-day travel operations manages vendor relationships develops and manages reporting ensures compliance to policy and proactively addresses travel risk management. The position will lead and develop a team to include oversight of corporate cards within Corporate Services under the Business Travel Corporate Card and Expense segment. The ideal candidate combines operational rigor data-driven execution and risk-based decision-making with strong situational judgment. Success in this role requires responsiveness accountability and emotional intelligence to deliver exceptional client service. Experience in financial advisory or technological environments is preferred.
The day-to-day responsibilities include but are not limited to:
Travel Operations Management
Oversee day to day global travel operations
Ensure data feeds between Kroll and Vendor systems are functional and correct
Manage BTA accounts including proper usage and monthly reconciliation
Liaise with travel arrangers and vendor agent teams to ensure service levels are met/exceeded
Prepare and analyze travel data to monitor KPIs
Evaluate new technologies to improve traveler experience and increase program efficiency
Participate in educational opportunities & professional organizations in the travel field
Stay informed about travel industry trends and best practices
Vendor and Supplier Management
Negotiate contracts and ensure SLAs are met
Monitor vendor performance
Identify evaluate and manage relationships to ensure best in class offering
Apply situational triage and data-driven decision-making for complex vendor needs.
Travel Risk Management & ESG
Develop and maintain travel risk management program in collaboration with Security Legal and People teams
Monitor global events and advisories
Ensure compliance with duty of care
Monitor and provide reporting to ensure firm is meeting ESG objectives
Cross-Functional Collaboration
Act as escalation point and trusted facilitator for travel operations
Partner with internal stakeholders including Business Units Legal Technology Risk Management People Finance and Operationsto understand travel related requirements and ensure service quality and efficiency
Support meetings on an as needed basis
Cross train with Expense team for redundancy and coverage across Business Travel Corporate Card and Expense
Risk & Compliance
Ensure compliance with governance risk and regulatory requirements.
Define and maintain vendor governance policies and standards.
Conduct periodic risk assessments of vendor relationships and implement mitigation plans
Requirements:
Bachelors degree (BA/BS) and eight to twelve years of experience in hospitality or travel operations
Ability to work and collaborate during Greenwich Mean Time (GMT) hours to align with global stakeholders and business needs
Proven ability to drive process adoption and operational change
Strong cross-functional collaboration and stakeholder management skills
Experience partnering with finance legal people and risk teams
People management experience with global leadership
Background in travel or hospitality
Proficient in vendor negotiations and contracting
Demonstrated success in building relationships with influencing senior stakeholders.
Analytical mindset with expertise in interpreting complex data for informed decisions.
Highly proactive and self-directed with the ability to manage multiple priorities simultaneously and drive results independently
Assertive accountable dependable collaborative and values-driven approach to work
Adaptive resilience and maintains strategic perspective under pressure
About Kroll
In a world of disruption and increasingly complex business challenges our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills paired with the latest technology allow us to give our clients clarity - not just answers - in all areas of business. We value the diverse backgrounds and perspectives that enable us to think globally. As part of One team One Kroll youll contribute to a supportive and collaborative work environment that empowers you to excel.
Kroll is thepremier global valuation and corporate finance advisor with expertise in complex valuation disputes and investigations M&A restructuring and compliance and regulatory professionals balance analytical skills deep market insight and independence to help our clients make sound decisions. As an organization we think globallyand encourage our people to do the same.
Kroll is committed to equal opportunity and diversity and recruits people based on merit.
In order to be considered for a position you must formally apply via
#LI-Hybrid
#LI-AT1
Required Experience:
Senior Manager
Key Skills
About Company
Kroll’s Restructuring Administration practice, formerly Prime Clerk, offers end-to-end restructuring administration services with unrivaled experts and technology. Read more.
