Admissions Operations Student Support Staff 2627

Expected hours of work per week: 10-15

Work Location & Hours: Probasco M-F 8a-4:30p

Qualifications for Position:

• Must be an active Covenant student.
• Covenant student who is familiar with office systems (i.e. Google Docs Gmail Microsoft Office etc.)
• Must know how to type file copy scan be comfortable answering phones
• Must be able to pay attention to details
• Math proficient is a plus
• Can follow directions and learn new skills quickly
• Flexibility to occasionally move hours around for busy times or weekend events

Expected Duties and Responsibilities:

• Maintain all data entry in Slate regarding both prospective students and applicants - including information regarding churches and schools official test scores information provided by Admissions Counselors following college fairs or events etc.
• Run queries in Slate to keep up with processes our system cannot complete automatically
• Assist with both daily mailings and occasional mass mailing projects such as inquiry packets regular admit letters signing day packages and special projects
• Transport informational materials from storage facility or mailroom to the Admissions office
• Maintain inventory of print materials and merchandise of Admissions office
• Back up phone answering for the support staff
• Aid in the preparation of larger Admissions events as needed
• Maintain a high level of discretion as this is a position that requires access to the personal information of prospective students and applicants
• Perform other duties as requested by Admissions staff

Resume skills development (NACE Competencies required by employers) to be developed

• Career & Self-Development including learning new skills systems and attending professional development trainings as offered.
• Communication including phone email and in-person with various departments students from across the nation and internationally through phone and email.
• Critical Thinking in the form of auditing files and finding solutions to assist students in the admissions funnel progression.
• Global Literacy displayed by working with prospective students from diverse backgrounds
• Leadership through opportunities to be responsible for outcomes based on sound decision making and follow through of given assignments related to admissions.
• Professionalism by learning and applying professional etiquette in various types of communication and interactions with on campus community as well as prospective Covenant students and families.
• Teamwork including projects with the admissions and operations team to bring awareness to Covenant for prospective students and also serve students throughout the admissions process.
• Technology skills will be developed through the use of a CRM (Customer Relationship Management) system as well as the use of various office technologies such as G Suite Microsoft Office and Slack.

Work Habits (with alignment of Core Values)The College asks from its staff members the following fundamental work habits:

• Do good work. (Service Diligence Faithfulness)
• Take ownership of your job. (Selflessness Diligence Resourcefulness Enterprising Creative)
• Be punctual. (Service Diligence Integrity Faithfulness)
• Dress professionally and appropriately for your job. (Humility)
• Make suggestions when appropriate. (Resourcefulness Enterprising and Creative)
• Communicate openly and honestly. Seek to resolve differences in accordance with the scriptural patterns summarized in the Staff Manual policy on Fair Treatment as well as the Grievance and Appeals Procedure. (Integrity Faithfulness)
• Attend chapel services at least once per week on average. (Integrity Faithfulness)

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.

Physical Demands

Sitting: Remaining in the seated position

Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25-50 lbs.

Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately loudly or quickly

Required Experience:

Staff IC