IT Service Desk Tech
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Job Location:
Portage, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
ABOUT US
Our mission is to provide complete hardware software and support solutions enabling clients to operate their businesses more 1994 Omega Computer Services started as a small I.T. consulting firm and transformed over the years into a complete managed I.T. service provider. Now Omega is one of the top managed I.T. service providers in Michigan. We pride ourselves on a strong company culture made possible by our staffs commitment to upholding our five core values:
DO THE RIGHT THING GROW OR DIE PASSION FOR OUR WORK HUMBLY CONFIDENT WE LOVECUSTOMER SERVICE
WE CANT DO WHAT WE DO WITHOUT YOU
We are looking for a full-time Service Desk Technician (Level 1) to join our team Monday - Friday 8:00 AM - 5:00 PM. This position assists with driving our mission by providing support to our clients with any issues they may experience. This position also contributes to our team by implementing best practices for the ultimate benefit of our clients.
KEY RESPONSIBILITIES
- Maintain high-quality end-user support for clients
- Diagnose and troubleshoot issues
- Provide resolutions in a professional and timely manner
- Document processes thoroughly as a guide for future issues
QUALIFICATIONS
- Detail-oriented and highly organized
- Proven written and oral communication skills
- Possess an inclination for learning new technologies quickly
- Experience with or exposure to: Windows Server Office365 Local Exchange Active Directory services Cloud Services Multi-platform environments Remote Access Firewalls LANs WANs VPNs
Required Experience:
Senior IC
Key Skills
About Company
All-inclusive plans customizable to fit your business needs. We offer remote and on-site I.T. support, infrastructure management, hardware, cybersecurity, consulting, and everything in-between. Serving Michigan since 1994, we are the I.T. experts your business deserves. Let's craft a ... View more
