IT Project Manager

Jersey, NJ - USA

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

IT Project Manager (ServiceNow / ITSM) Onsite
Location: Jersey City NJ

We are seeking an experienced IT Project Manager with strong ServiceNow and ITSM expertise to lead enterprise-scale projects in an IT operations environment.

Key Responsibilities:

Manage end-to-end IT projects (SDLC) from planning to delivery
Lead ServiceNow-based initiatives across ITSM modules (Incident Problem Change)
Work closely with stakeholders to drive business-focused outcomes
Oversee CMDB governance data accuracy and CI relationships
Handle incident triaging reporting and risk management (RAID)
Manage multiple projects with portfolio-level visibility

Required Skills:

7 years of IT Project Management experience
Strong knowledge of ServiceNow platform (beyond ticketing)
Hands-on experience with ITSM modules & CMDB
Understanding of workflows Flow Designer and basic Business Rules
Experience in Agile Scrum and Waterfall methodologies
Background in IT Operations / Infrastructure environments

Nice to Have:

ServiceNow development or implementation experience
Exposure to ITOM Discovery Service Mapping
Certifications: PMP ITIL or ServiceNow

Key Traits:

Strong stakeholder communication
Ability to manage risks priorities and cross-functional teams
Business-oriented mindset with enterprise project exposure

IT Project Manager (ServiceNow / ITSM) Onsite Location: Jersey City NJ We are seeking an experienced IT Project Manager with strong ServiceNow and ITSM expertise to lead enterprise-scale projects in an IT operations environment. Key Responsibilities: Manage end-to-end IT projects (SDLC) from pl...