IT School Support Officer, Clarence Diocese of Lismore Catholic Schools
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Job Location:
Coffs Harbour - Australia
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Diocese of Lismore Catholic Schools
The Diocese of Lismore Catholic Schools (DLCS) provides a range of services to support approximately 3500 staff in 45 vibrant and dynamic Catholic school communities that serve more than 18000 students. The DLCS assists schools to build teaching and leadership capabilities in communities of professional educators who share responsibility for school improvement and for achieving the best outcomes for our students.
IT School Support Officer Clarence
Based in the Clarence Region primarily supporting schools in Grafton Maclean and Yamba
Full-time permanent position working school terms only.
Start date to be negotiated with the successful candidate.
The Rewards:
- Salary:Attractive salary dependent on skills and experience 12% superannuation
- Additional benefits: Salary packaging including novated car leasing long service leave after 5-years of continuous service work laptop
- Working hours:7-hour working day 35-hour week
- Flexibility:Achieve both work-life balance and the benefits of face-to-face collaboration with your peers with our hybrid working model
- Staff wellbeing:Access to our Employee Assistance Program free annual flu vaccinations discounted gym and aquatic memberships through our Fitness Passport
- Growth:Learning and career development opportunities.
Position Purpose:
To support the delivery of IT services to DLCS schools.
This role supports the underlying Mission of Catholic Education in the Diocese of Lismore by delivering services that contribute to enabling students to achieve the fullness of life.
Work Requirements:
- A current/valid Australian Drivers Licence and eligibility to work within Australia for the period of the appointment.
- Compliance with Accreditation to Work Teach and Lead as prescribed by the Bishops of NSW or working towards accreditation at the appropriate level upon commencement.
- Hold a valid NSW Working with Children Check or ability to obtain if the successful candidate.
- Will be required to attend work for four days during the school holiday period per annum. This is to attend all staff meetings and participate in professional development activities.
- Requirement to travel between locations.
Qualifications and Work Experience:
- Relevant qualification at certificate level or above; and/or experience providing technical support to users in an organisational setting.
- ITIL 4 Certification.
Key Capabilities:
- Proven experience in IT service delivery.
- Knowledge of ITIL processes and best practices.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced and dynamic environment.
- Knowledge of IT service management tools (e.g. Freshservice Helpdesk).
Plus the following generic criteria:
- Knowledge of WHS and equity principles in the workplace.
- Respect and uphold the ethos and teachings of the Catholic Church and the values of the Employer.
Your cover letter must address the key capabilities listed above.
Additional information:
- Position Description
- Click this link for information on our Diocese and region.
- Relocating to the region Check out The Welcome Experience by NSW Government:
Applications close: 9am Wednesday 22 April 2026
Diocese of Lismore Catholic Schools Limited is committed to creating Child Safe Schools
For identified child related roles Child Protection legislation requires preferred candidates to hold a valid NSW WWCC
An equal-opportunity employer
Required Experience:
Unclear Seniority
