Travel Product Designer Hanoi, Vietnam.

Hanoi - Vietnam

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Travel Product Designer

We are looking for a creative travel-loving and innovative individual to join Discova as a Product Designer!

About the Opportunity

The Product Designer develops innovative travel products to suit the needs of current and prospective Discova clients. You will stay up to date on new customer trends and emerging opportunities providing insight and product development direction so that the product offering at Discova leads the market. You will know our product range inside out and be able to quickly address any gaps in the portfolio. You possess strong commercial acumen ensuring products are both competitively priced and highly profitable. Sitting at an integral cross-section you will fully realise the companys strategic vision by ensuring that Discovas authentic local and experiential product range stands out from the crowd.

Key Responsibility:

Design and develop competitive commercially viable travel products (day tours experiences multi-day itineraries) aligned with brand standards.
Conduct market research benchmarking and monitor global travel trends to continuously improve product offerings.
Manage and optimize the product portfolio based on customer segments demand and performance metrics (search enquiries bookings).
Identify and address gaps in product range across destinations and travel themes.
Oversee the full product lifecycle from concept costing and development to launch and ongoing optimization.
Collaborate cross-functionally with sales marketing contracting and operations teams to ensure product quality relevance and market fit.
Support sales by contributing to agent proposals tenders and product presentations; deliver product training to internal teams and partners.
Maintain high-quality product content itineraries pricing and documentation; ensure accuracy and timely system updates (e.g. Tourplan).
Ensure all products meet safety quality and company standards through inspections and supplier coordination.
Conduct product familiarization trips and continuously enhance product knowledge sharing across teams.

About you

The Essentials:

A bachelors degree or 5 years experience in product development and management.
Comprehensive travel industry and Discova destination knowledge.
Fluent in both written and spoken English.
Extensive travel to or in our destinations or prior experience living in them in is a plus.

The Attributes:

Strong customer care focus.
An approachable open-minded personality with great interpersonal and communication skills.
Pro-active and solution focused turning problems into a resolution quickly.
Excellent organisational skills with the ability to adapt and adjust to changes fluidly.
Able to work independently but also collaborate in a team environment to help everyone achieve high quality results.
Willing to travel on business when required.
Proficient with Microsoft Office applications and Discovas systems.
Personally aligned with Discovas company purpose and values.

What You Will Enjoy

Culture: Join Discova and Flight Centre Travel Groupcertified Great Place to Work across multiple regions with a team culture like no other in the travel industry

Travel Discounts: Exclusive rates for you family and friends on flights hotels tours cruises travel insurance and more

Career Growth: Real opportunities across a global network of brandswe promote from within and invest in your development

Learning & Development: Access to LinkedIn Learning with 24500 courses; individualized development pathways

Recognition: Famous FCTG culture at Reward & Recognition events including Global Gathering and EOFY celebrations

Inclusive Workplace: Were an Equal Opportunity Employer welcoming diversity across race ethnicity religion gender identity sexual orientation disability and age

Give Back: Corporate Social Responsibility program; paid parental and volunteer leave

Sustainability: Were committed to protecting the environment essential to tourisms future

About Discova

As a DMC with 95% local staff we pride ourselves on being a diverse and inclusive workplace where our people can thrive as their most authentic selves. These values are intrinsic to Discovas DNA as a company and we are committed tobeing an equitable workplace for all our employees regardless of gender identity ethnicity disability or sexual orientation. We welcome you to our family as you are and who you are.

To learn more about Discova and our work perks click: in touch now and Discova a world of possibilities!

Required Experience:

Travel Product DesignerWe are looking for a creative travel-loving and innovative individual to join Discova as a Product Designer!About the OpportunityThe Product Designer develops innovative travel products to suit the needs of current and prospective Discova clients. You will stay up to date on n...