Senior Manager, DC Operations
Jacksonville, FL - USA
Job Summary
At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .
As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Supply Chain DeliverJob Sub Function:
Warehouse & DistributionJob Category:
People LeaderAll Job Posting Locations:
Jacksonville Florida United States of AmericaJob Description:
We are searching for the best talent for Senior Manager DC Operations in Jacksonville FL!
About Vision
Fueled by innovation at the intersection of biology and technology were developing the next generation of smarter less invasive more personalized treatments.
Are you passionate about improving and expanding on the possibilities of vision treatments Ready to join a team thats reimagining how vision is improved Our Vision team solves the toughest health challenges. Help combine cutting-edge insights science technology and people to encourage eye care professionals and patients to proactively protect correct and enhance healthy sight for life. Our products and services address these needs from the pediatric to aging eye in a patients lifetime.
Your unique talents will help patients on their journey to wellness. Learn more at Summary
The Senior Manager Distribution Center Operations serves as the site leader for a largescale distribution center and is accountable for endtoend operational performance within the four walls of the facility. This role owns service cost safety inventory integrity and customer experience while acting as the primary operational integrator across internal teams crossfunctional partners and thirdparty logistics (3PL) providers.
This position requires demonstrated experience leading complex operational transitions including overseeing crossfunctional teams through periods of significant change and then assuming full ownership of steadystate operations. The role operates with a strong bias toward governance decisionmaking and risk management rather than handson execution.
Key Responsibilities
Lead the distribution center through major operational transitions including changes to systems processes organizational structure or operating model.
Provide direct leadership to crossfunctional operational teams during transition periods to ensure continuity of service safety and inventory integrity.
Act as the single accountable leader for operational readiness execution discipline and risk mitigation ensuring transitions are absorbed into stable auditable steadystate operations.
Own daily weekly and monthly performance of the distribution center including OTIF throughput cost safety and inventory accuracy.
Lead and develop all internal DC operations teams across inbound receiving returns destructions order management and administrative workflows.
Balance internal execution with 3PL throughput to ensure customer commitments and carrier cutoffs are consistently met.
Serve as the senior escalation point for operational disruptions service risks and execution issues originating within the DC.
Partner closely with Inventory Management to ensure inventory accuracy quarantine discipline release readiness and new product stabilization are consistently maintained.
Protect the customer promise by enforcing disciplined execution during peak periods operational changes and system transitions.
Lead coach and develop a multilayer leadership team including managers supervisors team leads and professional contributors.
Establish a strong performance culture grounded in safety accountability standard work and continuous improvement.
Chair Tier 2 / Tier 3 daily management routines and enforce rootcause problemsolving discipline.
Act as the primary operational interface across Inventory Transportation Operational Excellence EH&S Technology and 3PL leadership.
Ensure clear decision rights and disciplined handoffs between governance functions and execution teams.
Provide operational leadership during technology deployments process changes and network transitions.
Own operating cost performance for internal DC operations including labor consumables and operating expense control.
Ensure compliance with safety regulatory and quality requirements maintaining audit readiness at all times.
Identify and mitigate operational risks that could impact service cost safety or compliance.
Key Outputs / Success Measures
Stable operational performance through periods of change
Sustained ontime infull (OTIF) performance
Predictable steadystate operations across multiple shifts
High inventory accuracy with clean audit outcomes
Strong safety performance with minimal incidents
Required Qualifications
Bachelors degree in Logistics Supply Chain Operations Engineering or related field
8-10 years of progressively responsible distribution/warehouse operations experience including seniorlevel leadership of large multishift distribution centers with significant labor and throughput complexity.
Demonstrated experience leading complex enterprise-scale operational transitions (e.g. operating model changes network changes major system implementations) and then owning steadystate performance.
Proven ability to lead large multilayer organizations through change including managers supervisors and frontline teams.
Strong operational financial and safety leadership capability with accountability for service cost and compliance outcomes
Strong understanding of WMSenabled operations inventory control and order management flows.
Preferred Qualifications
Experience operating in hybrid models where internal teams govern execution performed by 3PL partners.
Experience leading operations through system or process transformations with minimal service disruption
Lean / Continuous Improvement leadership experience in a distribution environment.
Experience operating with formal tiered management systems (e.g. daily management escalation routines performance cadence).
Experience partnering closely with IT inventory and transportation teams during periods of operational change
#LI-Onsite
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills:
Collaborating Compliance Management Cost Management Demand Forecasting Developing Others Distribution Management Distribution Resource Planning (DRP) Fact-Based Decision Making Inclusive Leadership Inventory Optimization Leadership Managing Managers Operations Management Order Management Organizing Resource Allocation Strategic Supply Chain Management Tactical Thinking Transportation Management Warehouse ManagementRequired Experience:
Senior Manager
Key Skills
About Company
About Johnson & Johnson A t Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s larges ... View more