Account Manager
Job Summary
A Career at HARMAN
As a technology leader that is rapidly on the move HARMAN is filled with people who are focused on making life better. Innovation inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together youll discover that at HARMAN you can grow make a difference and be proud of the work you do every day.
About the Role
As an Account Manager you will be responsible for ensuring long-term commercial success and customer satisfaction for ongoing Harman programs for your customer. You will ensure adherence to customer expectations and work closely with your customer counterpart(s) to maintain and grow the existing business with healthy commercials.
Your Team
No direct reports
What You Will Do
- Capture and propagate the commercial voice of customer for ongoing programs
- Manage commercial agreements and drive customer negotiation for awarded business (i.e. APR CR customer claims)
- Closely track customer satisfaction at all levels and drive course corrections when required
- Drive to achieve commercial targets (revenue EBIT Cash Flow) for your customer programs
- Receive customer change request and lead them through internal approval process
- Drive continuity of awarded business through program extensions and follow-on programs
What You Need
- Bachelors Degree in Engineering or Bachelors Degree in Business Management
- 5 years of related sales experience with at least 2 years in Automotive
- Must have a thorough understanding of Automotive OEMs organization and processes
- Thorough understanding of P&L statements business cases and quotes / contracts with automotive OEMs
- Basic technical understanding of Automotive HW and SW systems
What is Nice to Have
- Degree in Engineering or Business Management
- Experience working with the applicable customer/OEM
- Work experience at Tier 1 supplier of products such as audio infotainment connectivity and ADAS
Salary Ranges:
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard torace religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
Required Experience:
Manager
About Company
Symphony Teleca Corporation is the world’s first services company dedicated exclusively to helping clients manage the global convergence of software, the cloud and connected devices. We deliver solutions for product and services innovation, with contemporary product development, syste ... View more