Key Accounts Manager
Midrand - South Africa
Job Summary
Relationship Management
- Develop and maintain strong long-term relationships with buyers or key account managers
- Lead as a point of contact for all customer matters/issues ensuring timely and successful account management
- Maintain trust through high-level customer service
Sales Strategy & Business Growth
- Develop and execute customer plans and sales strategies to achieve or exceed annual targets and key performance indicators
- Identify and capitalize on new business opportunities within existing accounts and the wider territory
Trading Terms
- Negotiate trading terms and close agreements to maximize profits and ensure mutual benefit
- Draft annual advertising spend & Joint business plans with ROI
Execution & Collaboration
- Collaborate with internal teams (finance marketing supply chain & manufacturing)
- Continuous engagement with 3rd party operations (Vector logistics N1 Meats Sequence Pack n Stack) to ensure flawless execution maximum product distribution and brand growth
- Monitor and analyse account metrics sales results and market trends to provide actionable insights
- Execute innovation launch plans
- Lead the sell-in and execution of marketing promotional plans displays and new product launches at the store or operator level
Reporting
- Conduct QBRs and weekly face-to-face meetings with regional and national buyers
- Ensure customer plans and reports are developed for monthly quarterly and annually
Core Competencies
- Strategic Relationship Building
- Negotiation skills
- Ability to establish rapport and develop trust with technical and commercial stakeholders
- Communication & Negotiation: Excellent verbal and written communication skills with strong persuasive and negotiation skills
- Analytical & Problem-Solving: Ability to analyse data understand market trends and develop solutions-based strategies
- Technical Proficiency: Strong skills in Microsoft Office Suite (especially Excel & PowerPoint) CRM skills (SAGE) and sales forecasting agreed with customers
Other Requirements
- Willingness and ability to travel 80% within the assigned territory
- Must reside in Johannesburg
- Valid drivers license
- Own reliable vehicle
Required Experience:
Manager
Key Skills
About Company
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