Client Services Manager
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
Guide a team of Project Managers and support staff while serving as a strategic partner to pharmaceutical and biotech clients in their clinical trials journey. Deliver excellence in project execution client satisfaction and team development as you oversee complex global clinical supply chain operations. Support our mission of enabling customers to make the world healthier cleaner and safer by ensuring patients receive appropriate therapies when needed.
In this role youll establish and maintain strategic relationships with key stakeholders coordinate cross-functional collaboration and implement continuous process improvements. Oversee portfolio management resource allocation and financial performance while supporting team members and cultivating a culture of excellence. Apply your expertise in clinical trial operations and GMP environment to deliver outstanding service and maintain the highest quality standards.
REQUIREMENTS:
Advanced degree 6 years of experience or bachelors degree 8 years of experience in pharmaceutical/clinical research project management
Preferred Fields of Study: business operations management supply chain or science-related field
Project Management certification (PMP) preferred
3 years leadership experience managing teams
Expertise in clinical service management and complex clinical trial operations
Strong understanding of GMP environment and regulatory requirements
Advanced knowledge of clinical supply chain processes and systems
Proficiency in project management tools (MS Project Smartsheet Salesforce GPMS TrackWise)
Excellence in financial management including budgeting and forecasting
Strong communication and presentation skills
Relationship building and stakeholder management abilities
Experience leading process improvement initiatives
Demonstrated ability to manage multiple high-priority projects simultaneously
Problem-solving and analytical skills with attention to detail
Travel up to 25% of time may be required
Fluency in English required; additional languages beneficial
Required Experience:
Manager
Key Skills
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more
