Training Manager
Share
Job Location:
Maidenhead - UK
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
JOB DESCRIPTION:
We are seeking a dynamic and experienced Global Training Manager to lead our global training function across customer field service and internal delivery teams. This role will oversee a team of trainers drive bestinclass customer-centric training programmes and lead the global strategy for training excellence with a special focus on AlinIQ AMS.
You will partner closely with Global Area and Customer Trainers to ensure training initiatives align with business priorities and deliver measurable impactultimately driving exceptional customer satisfaction.
Key Responsibilities
Lead manage develop andwhen requiredhire or transition Training Staff.
Deliver internal and external training for the AlinIQ portfolio with emphasis on AlinIQ AMS across global locations including Dallas Milan and remote delivery.
Manage and execute training projects such as AMS Academy Foundation Training and AlinIQ AMS Customer Training.
Drive Customer-Centric initiativese.g. enhancing Train-the-Trainer certificationsto ensure worldclass training experiences.
Coach and develop DHS Field Service teams Global/Area Delivery Trainers and Customer Trainers.
Deliver customer-facing training sessions and workshops.
Design develop and maintain training plans courses and curriculum for service and customer audiences.
Support the development of training staff within both direct reporting lines and matrix structures.
Innovate and implement new strategies to drive highimpact effective training programmes.
Ensure all training administration processes are executed accurately and on time.
Qualifications
Education
Bachelors degree (or equivalent experience)
Experience & Background
Experience in customer training
Experience in healthcare or medical technology
Medical Laboratory Technician certification required
Proven project management experience
Demonstrated people management experience (formal or matrix)
Who You Are
You are a confident leader with excellent communication skills a passion for developing others and a strong drive to create meaningful customerfocused training experiences. You thrive in global environments enjoy being handson with training delivery and are motivated by continuous innovation.
The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
JOB FAMILY:
Sales Support & Administration
DIVISION:
CRLB Core Lab
LOCATION:
United Kingdom > Maidenhead : Remote
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes 75 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Driving a personal auto or company car or truck or a powered piece of material handling equipment
Required Experience:
Manager
About Company
WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more
