Service Technician
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Job Location:
Greenwood, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Door Services Corporation is a business unit of Horton Automatics an Overhead Door Corporation company. Door Services offers installation and maintenance of the doors manufactured by Horton Automatics (commercial sliders optical turnstyles revolving doors swinging / folding doors etc.)
We are looking for a successful candidate who will be responsible for troubleshooting door service calls and perform repairs along with scheduled maintenance on equipment based on customers demand. Successful Technicianwill promote our service and products in a professional manner and provide customer satisfaction when taking care of the customer.
- Perform maintenance efficiently and effectively on door equipment including automatic doors entrance doors handles and closers.
- Diagnose faulty equipment and apply knowledge of functional operation of unit and systems to identify the extent and cause of malfunction.
- Work with dispatch team to maximize labor revenue and efficiency within the work schedule while accounting for 100% of work time.
- Use hand and power tools in compliance with OSHA standards.
- Completes work orders on computer-based documents according to established procedures
- Project a positive image when interacting customers employees and management in a cooperative supportive and courteous manner.
- Communicate and work with the parts and sales departments to ensure the customers needs are being met; immediately report any potential customer issues that need to be addressed and communicate positively and courteously with our customers.
- Travel throughout coverage area during workday.
- Drive safely and efficiently from point to point in service area.
- Proactively support our safety program and initiatives comply with all safety policies and procedures and ensure utilization of safe work practices on site in the warehouse and office.
- Performs work in a variety of customer environments including exposure to elements and in-climate weather.
- Performs all other duties assigned
Qualifications
EDUCATION and/or EXPERIENCE
- A minimum of a high school diploma or general education degree (GED) is required.
- 2 8-year experience in the automatic door industry preferred
- Mechanical and electrical skills required
- Troubleshooting skills preferred
Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to calculate basic math and read a tape measure
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written oral diagram or schedule form.
CERTIFICATES LICENSES REGISTRATIONS
Valid drivers license and AAADM certification on ANSI 156.10 and 156.19 standards.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to reach with hands and arms; climb or balance; and stoop kneel crouch or crawl. The employee frequently is required to stand; walk; and use hands to finger handle or feel. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 100 pounds and occasionally lift and/or move up to 150 pounds. Specific vision abilities required by this job include close vision distance vision peripheral vision depth perception and ability to adjust be capable of working at heights to service doors and operators using ladders
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job the employee works in many different environments including hospitals pharmaceuticals facilities business offices and retail locations and is regularly exposed to moving mechanical parts and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions fumes or airborne particles extreme cold extreme heat risk of electrical shock and vibration.
Required Experience:
IC
Key Skills
About Company
Overhead Door Corporation offers more than a day job where you clock in and out; we’re a dynamic environment where you see the results of your hard work firsthand and receive deserved recognition.
