ClusterArea Manager (Pet Boarding and Dog Daycare)
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Job Location:
Monthly Salary:
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Cluster Manager
Kip Happy Stays QLD
Kip Happy Stays is Australias leading provider of pet care servicesand were growing.
Were looking for a Cluster Manager to lead a portfolio of sites across QLD including Kip Brisbane Kip Caloundra Kip Ipswich and Kip Imparra.
This is a hands-on leadership role where youll partner with Site Managers to drive performance build capability and create high-performing engaged teams. If you enjoy being out on the ground developing leaders and improving operations this role is for you.
You can be based in Brisbane Ipswich or the Sunshine Coast with regular travel between sites.
Why this role stands out
- Autonomy and impact own multiple sites and influence real business outcomes
- Strong people leadership focus coach and develop leaders not just manage them
- Join a growing national business with real career progression opportunities
- Variety in your role a mix of site visits leadership and operational improvement
- Work with pets every day
What youll be doing
- Lead coach and develop Site Managers and their teams across multiple locations
- Drive site performance across sales labour and P&L outcomes
- Support recruitment workforce planning and succession across your sites
- Improve operational efficiency and customer experience
- Maintain strong safety compliance and presentation standards
- Conduct regular site visits audits and performance reviews
- Identify opportunities to grow revenue and enhance site performance
About you
You might currently be a:
- Area Manager / Cluster Manager
- Multi-site Retail or Hospitality Leader
- Operations Manager ready to step into a broader role
Youll bring:
- Experience leading multiple sites teams or departments
- Strong leadership capability with a coaching mindset
- Commercial acumen (KPIs budgets P&L)
- A hands-on proactive approach
- The ability to influence problem-solve and drive results
Animal care experience is not essential leadership and multi-site experience are what matter most.
What we offer
- Career growth opportunities in a growing national business
- Performance-based incentives
- Ongoing training and development
- Up to 50% off boarding daycare and retail services
- Employee Assistance Program (EAP)
- Employee Referral Program earn up to $3000 per successful referral
Additional information
- Regular travel between sites (reimbursed)
- Primarily MondayFriday with flexibility during peak periods
- Occasional public holiday work and on-call support required
- Availability across peak periods including school holidays Christmas and Easter
How to apply
Click the Apply button to apply via our website. Include a cover letter outlining why you are the best fit for the role. If you dont have direct experience in the animal care industry wed love to know how your current skill set can transfer!
If you have any questions about the role reach out to us at .
Required Experience:
Manager
