Business Development Manager

Black Box

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profile Job Location:

Auckland - New Zealand

profile Monthly Salary: Not Disclosed
Posted on: 16 hours ago
Vacancies: 1 Vacancy

Job Summary

Description

Key Responsibilities of the role include;

  • Acquiring new clients
  • Owning managing and responding to RFQs RFIs and RFPs
  • Developing quotes and proposals in conjunction with the Black Box Solutions team
  • Managing selected key accounts
  • Establishing and maintaining client relationships across all levels of the organisation
  • Managing contract renewals for selected existing clients
  • Development and maintaining an active account plan for key clients
  • Running regular innovation and roadmap sessions with clients
  • Growing our footprint with existing clients through the introduction of additional products and services from the Black Box portfolio (CX/CCaaS Digital Workplace/UCaaS Enterprise Networking & Cyber Security)
  • Pitching solutions and services
  • Engaging the Solutions and Innovation team to assist with client demonstrations discovery workshops RFP responses presales design client roadmaps
  • Selling value to avoid discounting
  • Achieving and maintaining Vendor certifications
  • Rigorous maintenance of Salesforce ensuring that all opportunities are documented and up to date on a regular basis
  • Achieving quarterly and annual Revenue and Gross Margin targets.

You will have the following skills and experience;

  • Understanding of the business benefits delivered by integrated CX/EX technologies including Contact Centre Automation IP telephony and their associated consulting integration professional services and ongoing annuity support and has experience in selling these solutions
  • Understanding of the business benefits of delivering leading Modern Workplace Enterprise Networks and wireless/5G/LTE services and solutions and has experience in selling these solutions
  • High level of business and commercial acumen with anin-depth knowledge of the CX/EX industry (contact centre and employee engagement) and its current events
  • Understanding of and abides by the principles and practices of strategic value-based selling
  • Identifies client needs and translates these into sales opportunities for Black Box
  • Develops and maintains productive relationships with clients prospective clients consultants and vendor partners
  • Exceptional interpersonal presentation and negotiation skills to engage clients at all levels
  • Excellent Communication skills both written and oral
  • The ability to handle pressure and meet tight deadlines
  • Strong organisational skills and attention-to-detail with the ability to multi-task and prioritise well in a fast-paced dynamic work environment
  • 3 years experience with proven track records of exceeding quota and key performance metrics.
  • Qualification: Bachelors degree in business marketing and/or IT preferred but not essential



Required Experience:

Manager

DescriptionKey Responsibilities of the role include;Acquiring new clientsOwning managing and responding to RFQs RFIs and RFPsDeveloping quotes and proposals in conjunction with the Black Box Solutions teamManaging selected key accountsEstablishing and maintaining client relationships across all leve...
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Black Box® is a trusted IT solutions provider delivering cutting-edge technology products and world-class consulting services to businesses across the globe.

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