Business Development Manager
Auckland - New Zealand
Job Summary
Description
Key Responsibilities of the role include;
- Acquiring new clients
- Owning managing and responding to RFQs RFIs and RFPs
- Developing quotes and proposals in conjunction with the Black Box Solutions team
- Managing selected key accounts
- Establishing and maintaining client relationships across all levels of the organisation
- Managing contract renewals for selected existing clients
- Development and maintaining an active account plan for key clients
- Running regular innovation and roadmap sessions with clients
- Growing our footprint with existing clients through the introduction of additional products and services from the Black Box portfolio (CX/CCaaS Digital Workplace/UCaaS Enterprise Networking & Cyber Security)
- Pitching solutions and services
- Engaging the Solutions and Innovation team to assist with client demonstrations discovery workshops RFP responses presales design client roadmaps
- Selling value to avoid discounting
- Achieving and maintaining Vendor certifications
- Rigorous maintenance of Salesforce ensuring that all opportunities are documented and up to date on a regular basis
- Achieving quarterly and annual Revenue and Gross Margin targets.
You will have the following skills and experience;
- Understanding of the business benefits delivered by integrated CX/EX technologies including Contact Centre Automation IP telephony and their associated consulting integration professional services and ongoing annuity support and has experience in selling these solutions
- Understanding of the business benefits of delivering leading Modern Workplace Enterprise Networks and wireless/5G/LTE services and solutions and has experience in selling these solutions
- High level of business and commercial acumen with anin-depth knowledge of the CX/EX industry (contact centre and employee engagement) and its current events
- Understanding of and abides by the principles and practices of strategic value-based selling
- Identifies client needs and translates these into sales opportunities for Black Box
- Develops and maintains productive relationships with clients prospective clients consultants and vendor partners
- Exceptional interpersonal presentation and negotiation skills to engage clients at all levels
- Excellent Communication skills both written and oral
- The ability to handle pressure and meet tight deadlines
- Strong organisational skills and attention-to-detail with the ability to multi-task and prioritise well in a fast-paced dynamic work environment
- 3 years experience with proven track records of exceeding quota and key performance metrics.
- Qualification: Bachelors degree in business marketing and/or IT preferred but not essential
Required Experience:
Manager
Key Skills
About Company
Black Box® is a trusted IT solutions provider delivering cutting-edge technology products and world-class consulting services to businesses across the globe.