Technical Consultant Sales & Client Success (mfd)
Job Summary
Salzburg (Austria) Langenfeld (Germany) or remote in Austria / Germany
Do you enjoy combining technical consulting architecture thinking and customer interaction to solve complex digital challenges
Then this role at Pimcore might be exactly what youre looking for.
Pimcore is the worlds leading open-core platform for data management and digital experiences. More than 118000 companies in 75 countries and 180 solution partners rely on Pimcore to manage their product data digital assets and customer experiences.
From our Mission Control Centers in Salzburg and beyond our Pimconauts explore new data and experience universes every day.
About the Role
This role sits at the intersection of Technical Consulting Pre-Sales and Customer Success.
You will work closely with Sales teams customers and partners to design solutions demonstrate the Pimcore platform and ensure long-term customer success.
Tasks
Your Mission
As a Technical Consultant Sales & Client Success you will:
- Support Sales teams in complex enterprise deals with deep technical expertise
- Act as a subject matter expert for architecture integrations and platform best practices
- Deliver tailored product demos including code-level customization for complex use cases
- Support RFI/RFP processes and develop winning technical solution strategies
- Build long-term customer relationships and ensure ongoing success with Pimcore
- Identify growth and upsell opportunities within existing accounts
- Proactively monitor customer satisfaction and mitigate churn risks early
- Collaborate with Product Sales and Marketing teams to share customer insights
Requirements
What You Bring
- Degree in Business IT Marketing or a related field
- Experience in Pre-Sales Technical Consulting Customer Success or SaaS/PaaS environments
- Solid understanding of software architectures APIs integrations and data modeling
- Experience with enterprise platforms such as PIM DAM CMS DXP or eCommerce systems
- Strong communication skills across technical and business stakeholders
- Analytical and solution-oriented mindset with a strong customer focus
- Fluent in English and German
- Willingness to travel occasionally (approx. 510%)
Benefits
What You Can Expect
Make a real impact on a globally leading data & experience platform
Work with a unique and slightly crazy team of Pimconauts
Flexible working hours and full remote or hybrid setup
Dedicated personal & professional development budget
One additional vacation day for every year as a Pimconaut
International environment with daily communication in English
Modern offices in Salzburg and Langenfeld
Interested
Apply now or feel free to reach out if youd like to learn more about the role.
We are really looking forward to meeting you!
Key Skills
About Company
At Pimcore, we’re dedicated to helping our customers succeed. Our solutions offer unmatched flexibility, faster time-to-value, and seamless connectivity—powered by open-source technology, AI-driven automation, and an API-first approach. Trusted by over 118,000 companies in 75 countrie ... View more