Payroll and Pensions Assistant
Job Summary
Are you passionate about supporting people secure their financial future Join our Payroll & Pensions Administration team and play a key role in supporting the retirement process. If youre detail-oriented proactive and ready to make a difference we want you on our team!
The successful candidate will support a range of tasks including managing the Pension Hub inbox and responding to queries from both internal and external parties. The role involves communicating effectively with members and carrying out various pension-related activities such as processing opt-ins opt-outs and contribution queries. You will also provide completed forms to the Pensions team and liaise with them where addition you may be required to review data quality and ensure it is reported accurately.
The successful candidate will need to have the following:
- An understanding & willingness to learn about the pensions environment keeping themselves up to date on legislation changes.
- Strong customer service orientation delivering within the organisations service standards.
- Relevant qualifications.
- Proficient in Microsoft Office particularly Excel and pension administration systems.
- Ability to work both independently and as part of the Pension Hub team.
To apply for this role please follow the Apply Now button above and upload your CV and a Supporting Statement. We will be using your Supporting Statement to shortlist so please be sure to address how you meet all the criteria in the person specification drawing on any relevant work/life experience education or personal interests.
Please download the Job Description and Person Specification for more information.
For guidance on how to write an application see our how to apply pageand our statement on the use of AI.
Interviews will be carried out via Teams and will commence w/c Monday 20 April 2026.
Candidates who meet certain criteria are given priority when we shortlist. See ourpriority status page for details.
Enjoy a collaborative work environment and a chance to truly impact peoples lives by ensuring accurate and consistent member data.
We offer a diverse range of benefits to help and support you during your employment. More information can be found on ourbenefits page.
For any queries regarding the role please contact Daniel Gibson via .
For a team that supports you choose East Sussex!
Required Experience:
Junior IC
Key Skills
About Company
Additional Information Your starting salary will be pro rata if the above position is part-time or term-time only. If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For fur ... View more