Business Analyst KE

Not Interested
Bookmark
Report This Job

profile Job Location:

Nairobi - Kenya

profile Monthly Salary: Not Disclosed
profile Experience Required: 1-3years
Posted on: 2 hours ago
Vacancies: 1 Vacancy

Job Summary

Smart Applications International is a leading ISO-certified ICT solutions provider delivering a wide range of world-class technological solutions. Fondly known as Smart within the healthcare industry the company was founded to provide innovative secure and high-tech solutions across Africa the Islands and beyond. Smart Applications stay ahead through constant research and innovation.

TITLE: Business Analyst
REPORTS TO: Senior Business Analyst
DEPARTMENT: Digital Transformation
BASED AT: Nairobi Kenya

Job Summary

The Business Analyst is responsible for bridging the gap between business needs and technology solutions by eliciting analyzing and translating requirements into actionable deliverables that drive business value. They independently manage requirements engages stakeholders refines backlogs and ensure solutions are delivered effectively within Agile squads

Key Responsibilities

1. Requirements Management

  • Lead end-to-end requirements elicitation analysis and documentation
  • Develop clear and comprehensive user stories and acceptance criteria
  • Ensure requirements are complete consistent and aligned to business objectives
  • Maintain requirements traceability throughout the project lifecycle

2. Stakeholder Engagement

  • Facilitate stakeholder workshops and requirement review sessions
  • Act as the primary liaison between business users and technical teams
  • Manage stakeholder expectations and resolve requirement-related issues

3. Agile Delivery Execution

  • Actively contribute to all Agile ceremonies and ensure backlog readiness
  • Support Product managers in backlog prioritization and refinement
  • Provide timely clarifications to development and QA teams during sprints

4. Business Process Analysis

  • Analyze current business processes and identify improvement opportunities
  • Develop process maps and recommend optimized workflows
  • Support implementation of process enhancements

5. Testing & Quality Assurance

  • Define and review test scenarios and test cases with the QA team
  • Lead User Acceptance Testing (UAT) activities and coordinate business sign-off
  • Ensure defects are tracked prioritized and resolved in a timely manner

6. Data Analysis & Insights

  • Analyze data to support business decisions and solution design
  • Develop reports and dashboards to track performance and outcomes

7. Documentation & Knowledge Management

  • Ensure all project documentation is complete accurate and up to date
  • Support user training and knowledge transfer activities


Requirements

Qualifications & Experience

  • Bachelors degree in IT Business or related field
  • 35 years experience in a tech or digital environment
  • Strong experience in Agile/Scrum delivery

Key Skills

  • Strong stakeholder management
  • Advanced documentation and analysis skills
  • Proficiency in project management tools like Jira Power BI
  • Understanding of APIs integrations and system flows
  • Problem-solving and decision-making skills

KPIs

  • % of requirements delivered without rework
  • Stakeholder satisfaction score
  • UAT success rate
  • Reduction in defects due to requirement gaps
  • Backlog readiness for sprints
Smart Applications International Limited is committed to ensuring the security and protection of the personal information that we process and to providing a compliant and consistent approach to data protection as per the Kenya data protection law of 2019.

Smart Applications International is a leading ISO-certified ICT solutions provider delivering a wide range of world-class technological solutions. Fondly known as Smart within the healthcare industry the company was founded to provide innovative secure and high-tech solutions across Africa the Islan...
View more view more