Quality Assurance Analyst KE

Smart Applications International Limited

Job Location:

Nairobi - Kenya

Monthly Salary: Not Disclosed

Experience Required: 4-5years

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Smart Applications International is a leading ISO-certified ICT solutions provider delivering a wide range of world-class technological solutions. Fondly known as Smart within the healthcare industry the company was founded to provide innovative secure and high-tech solutions across Africa the Islands and beyond. Smart Applications stay ahead through constant research and innovation.

TITLE: Quality Assurance Analyst

REPORTS TO: Quality Assurance Manager

DEPARTMENT: Digital Transformation

BASED AT: Nairobi Kenya

Job Purpose:

QA Analysts are responsible for analyzing business and technical requirements to design comprehensive test plans and test cases. They ensure product quality by validating that all features meet specified criteria through accurate test case execution documentation and collaboration with cross-functional teams.

Key Responsibilities:

QA Strategy & Governance

Support the implementation of QA policies and procedures by ensuring alignment of test activities with defined standards.
Assist in reviewing project artifacts and test deliverables to verify compliance with QA governance practices.
Maintain documentation and audit trails that support adherence to QA processes and quality checkpoints.
Provide input on process improvements by analyzing gaps patterns in defects or recurring issues across projects.
Participate in QA reviews and retrospectives to capture feedback related to the effectiveness of current QA strategies.
Ensure requirements test assets and validation activities are consistently aligned with organizational QA objectives.

Test Planning & Execution

Analyze business and technical requirements to identify testable conditions and define acceptance criteria.
Collaborate with business analysts developers and QA Engineers to ensure test coverage aligns with functional expectations.
Design test scenarios and validate test cases for completeness consistency and traceability to requirements.
Support defect triage by analyzing issues reproducing defects and working with stakeholders to clarify expected behavior.
Review test execution results and assist in determining release readiness from a requirement validation standpoint.
Maintain requirement traceability matrices (RTM) to ensure all features and changes are accounted for in testing.

Release Readiness & Sign-Off

Validate that all business requirements and acceptance criteria have been tested and passed or appropriately deferred.
Support the creation of release readiness checklists and ensure traceability of completed test activities to requirements.
Review defect trends and risk items to contribute input to the release go/no-go decision process.
Assist in documenting sign-off artifacts and audit logs for test completion and release readiness validation

Quality Metrics & Reporting

Analyze test results and defect trends to identify patterns and areas of risk.
Support the generation and validation of quality metrics such as defect leakage test case effectiveness and requirement coverage.
Assist in preparing QA dashboards and reports for stakeholders highlighting key insights and improvement opportunities.

Stakeholder Collaboration

Collaborate with business analysts and product owners to clarify business rules and ensure test cases align with acceptance criteria.
Participate in requirements reviews to validate testability and highlight ambiguities or gaps.
Coordinate with business users during UAT by preparing test scenarios tracking execution and capturing feedback.
Act as a liaison between business stakeholders and the QA team ensuring business expectations are clearly communicated.

Requirements

Education & Experience

Bachelors degree in computer science Information Technology or a related field.
Certification in Software Testing (e.g. ISTQB CSTE).
Excellent Analytical and problem-solving skills.
Familiarity with Agile/Scrum methodologies.
Proven experience as Systems Quality Analyst or in a similar role.
Strong understanding of software testing methodologies tools and processes.
Strong communication and collaboration skills.
Excellent analytical and problem-solving skills.
Experience in automated testing is a plus.

Other Preferred Qualifications:

Certification in software testing (e.g. ISTQB CSTE).
Experience with performance testing tools (e.g. JMeter LoadRunner) is a plus.
Experience with Security testing tools (e.g. OWASP ZAP) is a plus.

Smart Applications International Limited is committed to ensuring the security and protection of the personal information that we process and to providing a compliant and consistent approach to data protection as per the Kenya data protection law of 2019.

By providing us with your data you hereby agree to Smarts collection use and disclosure of your personal information in accordance with its Privacy Policy available at Skills:

Technical Skills Requirements analysis Test case design Defect management QA governance Quality reporting SDLC and Agile knowledge Behavioral Skills Attention to detail Analytical thinking Structured documentation Stakeholder communication Problem solving Collaboration Accountability Tools Exposure Jira or similar tools Test management systems Excel or reporting tools QA dashboards

Required Education:

Bachelors degree in computer science Information Technology or a related in Software Testing (e.g. ISTQB CSTE).Excellent Analytical and problem-solving with Agile/Scrum experience as Systems Quality Analyst or in a similar understanding of software testing methodologies tools and communication and collaboration analytical and problem-solving in automated testin