Product Manager Front End Mobile (Vice President)
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Job Summary
As a Front End Product Manager at JPMorgan Chase within the International Consumer Bank you will be a part of a flat-structure organization. Your responsibilities are to deliver end-to-end cutting-edge solutions in the form of cloud-native microservices architecture applications leveraging the latest technologies and the best industry practices. You are expected to be involved in the design and architecture of the solutions while also focusing on the entire SDLC lifecycle stages.
Our Front End team is at the heart of this venture focused on getting smart ideas into the hands of our customers. Were looking for people who have a curious mindset thrive in collaborative squads and are passionate about new technology. By their nature our people are also solution-oriented commercially savvy and have a head for fintech. We work in tribes and squads that focus on specific products and projects and depending on your strengths and interests youll have the opportunity to move between them.
While were looking for professional skills culture is just as important to us. We understand that everyones unique and that diversity of thought experience and background is what makes a good team great. By bringing people with different points of view together we can represent everyone and truly reflect the communities we serve. This way theres scope for you to make a huge difference on us as a company and on our clients and business partners around the world
About the Role
Were looking for a customer-obsessed Product Manager to lead high-impact mobile app journeys across our Front End. You will own outcomes end to endclarifying customer needs shaping product strategy sequencing and delivering complex cross-team initiatives and reporting progress with clarity and rigor. Youll partner closely with React Native iOS and Android engineers as well as Design Content and Research to build experiences that are fast intuitive and reliable. This role blends product management business analysis delivery/program management and stakeholder leadership across multiple high-profile initiatives.
What youll do
- Define and deliver best-in-class mobile experiences across core journeys (e.g. onboarding authentication home profile/settings payments cards servicing support) grounded in customer insight and data.
- Act as the voice of the customer- translate research analytics and feedback into clear problem statements success metrics and product requirements.
- Own and continuously refine the Front End backlog - write crisp epics and user stories define acceptance criteria and ensure technical and non-functional requirements are covered.
- Drive planning and execution - sequence work into sprints manage dependencies and track delivery to milestones; proactively surface risks issues and trade-offs with mitigation plans.
- Lead cross-functional delivery - align Design Content Engineering Research Operations and partner/back-end teams around scope timelines and quality.
- Establish transparent reporting- provide clear status updates delivery metrics and readouts for senior stakeholders and governance forums.
- Ensure quality at pace - champion feature flagging A/B testing monitoring and release best practices to deliver thoroughly tested resilient features.
- Monitor market and competitive trends alongside User Research- identify opportunities to differentiate and inform roadmap and prioritisation.
Qualifications and skills
- Deep understanding of iOS and Android platforms guidelines and ecosystem differences with a strong grasp of mobile UI/UX principles.
- Experience delivering at-scale mobile products in a company with a significant digital/mobile footprint.
- Proven track record operating in a hybrid capacity: product management business analysis and program/delivery management across complex cross-functional initiatives.
- Hands-on Agile delivery experience (sprint planning backlog management story writing acceptance criteria ceremonies).
- Experience working with React Native or mixed native/React Native app architectures.
- Comfortable navigating multi-market/multi-product/multi-language contexts and aligning numerous stakeholders.
- Working knowledge of A/B testing methodologies experimentation design and interpretation of results.
- Familiarity with feature flags and progressive delivery strategies.
What will set you apart
- Experience with financial services payments cards or regulated onboarding flows.
- Data fluencydefining metrics instrumenting analytics and using dashboards to guide decisions. We use Amplitude in the Front End space.
- Demonstrated ability to influence without authority and to deliver on time in dependency-rich environments.
- Strong communication skillscrisp status reporting risk articulation and executive-ready updates.
- Strong technical writing/documentation skills (PRDs flow specs API/contract dependencies non-functional requirements).
Required Experience:
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Key Skills
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
