Technical Program Manager

A Bit About Us

Were Doccla and were redefining where and how healthcare is delivered.

Our Virtual Ward and Remote Monitoring Solutions enable hospitals and health systems to care for patients at home. We support patients across the full care journey from early discharge and acute recovery to long-term condition management and proactive care.

We provide everything clinicians need to deliver safe effective Virtual Care: medical-grade devices logistics patient onboarding EHR integration and an end-to-end clinical platform built around real-world workflows.

We currently work with over 60% of NHS ICBs and supporting health systems across the including UK Ireland France and the DACH region to reduce hospital pressure improve outcomes and create a more resilient model of care.

Were backed by top European investors having secured 35m in Series B funding led by Lakestar with participation from Elaia General Catalyst Speedinvest and Bertelsmann.

Why Join Us

This is your chance to join Doccla at a key stage in our growth.

Were building the category leader in Virtual Care and Remote Patient Monitoring. Youll be part of a highly entrepreneurial mission-driven team that combines expertise across clinical technical commercial and operational domains.

Were solving real problems for patients and health systems and growing fast.

What Youll Do as a Technical Program Manager

Youll be the connective tissue across engineering and the wider business ensuring cross-team and cross-department work actually lands. This isnt a project management role with a clipboard; youll need genuine technical depth to understand what teams are building spot risks before they escalate and earn the trust of the engineers you work alongside. Youll report to the VP Engineering and operate as one of their key delegation points taking ownership of the complex cross-cutting work that doesnt fit neatly into any single team.

The bulk of your time will be spent:

• Managing cross-department dependencies tracking and unblocking work that spans engineering teams IT vendors regulatory and other departments. When something sits between teams you own getting it unstuck and reported on.

• Driving engineering-wide initiatives from audit preparation and compliance coordination to hackdays and process improvement. You take the organising burden off engineering leadership and make things happen.

• Supporting audit and regulatory readiness coordinating engineerings contribution to MDR audits non-conformity remediation and compliance work. You dont need to be a regulatory expert but you need to understand the technical implications and keep everything on track.

• Improving how engineering operates identifying process gaps proposing concrete improvements and driving them through to completion. Youre not just flagging problems youre fixing them.

• Chasing down the unglamorous stuff vendor contracts and billing infrastructure projects cost management IT dependencies. The work that falls between the cracks and makes everything else harder if nobody owns it.

• Keeping the VP Engineering informed providing clear honest visibility into the state of cross-cutting work so leadership can make good decisions without needing to chase.
  

What Experience Youll Bring to the Team

• Proven experience in a Technical Program Manager Delivery Manager or similar role within a startup organisation youve coordinated complex multi-team work and delivered it.

• Experience working across departments not just within engineering youve navigated vendor management IT compliance and business stakeholders to get things done.

• Enough technical depth to understand what engineering teams are building follow architectural discussions and ask the right questions when something doesnt add up.

• Experience supporting audit or regulatory processes in a compliance-heavy environment (healthcare medical device or fintech experience is a strong plus).

• A track record of improving processes youve identified what

What Were Looking For

• Someone who takes real ownership of cross-cutting problems you dont wait for someone to assign you work you see what needs doing and pick it up.

• A natural connector you build relationships across departments and make cross-team collaboration easier for everyone not harder.

• The ability to be technically credible with engineers while also communicating clearly with non-technical stakeholders. You translate between worlds.

• A pragmatic operator you know the difference between a process that helps and a process that slows people down. You add just enough structure to make things work.

• Someone who thrives on the unglamorous essential work chasing dependencies coordinating audits managing vendor transitions. You find satisfaction in making the machine run smoothly.

• Strong communication skills you keep people informed flag risks early and provide honest clear updates without being chased.

• The ability to enhance productivity with AI tooling such as Claude and Copilot and help drive adoption across the organisation.

Skills & Attributes

• Curious and kind always thinking the best of others and doing your best to help rather than complain.

• Naturally In It Together you build trust across teams default to openness and make collaboration the path of least resistance.

• Never afraid to Own It you take accountability for outcomes chase things down relentlessly and dont let work fall through the cracks.

• Patient First in everything you understand that the compliance and regulatory work you coordinate directly protects patient safety.

• Pragmatic and organised you bring clarity to chaos without creating bureaucracy.

• High integrity strong attention to detail and a deep commitment to getting things done properly.

How We Work

We empower everyone at Doccla to take ownership of their work and the companys mission. We act ethically and always put patient safety and outcomes first.

To thrive here youll need a can-do attitude and an action-oriented approach along with a willingness to learn and grow through open feedback.

Were a hybrid team with offices in London Denmark Germany and Stockholm. Most of our team is London-based and enjoys in-person time at our WeWork HQ 13 days per week where youll find great lunch barista coffee and a pet-friendly space. Some roles are fully remote depending on the team and responsibilities.

What Youll Get

Annual Leave & Holidays
25 days annual leave up to 8 UK bank holidays
Option to buy or sell holidays

Remote Working
Flexible remote options
Remote working stipend

Financial Benefits
Employee stock options
4% pension on full basic pay
4x salary life insurance

Health & Wellness
Private health insurance
4 months full pay for birthing parent*
4 weeks full pay for non-birthing parent*
Sick pay

In-Office Perks (London HQ)
Free daily lunch
Pet-friendly office

Other Benefits
500 L&D budget per person
Cycle to work scheme

Via Smart Health:
24/7 GP appointments
Mental health support
Nutrition & fitness advice
Second opinions & health checks

In Return for Your Hard Work

• A competitive compensation package (base stock options) with half-year and annual performance reviews

• The chance to work on patient-first system-level healthcare challenges in one of Europes leading healthtech companies

• Opportunities for growth and leadership we want you to challenge the status quo own your impact and continue developing with our full support

Diversity at Doccla

We embrace diversity. To build a great product we need a team with a wide range of perspectives backgrounds and experiences.

Were committed to equal opportunity hiring regardless of race religion gender identity sexual orientation age disability or background. If youre excited about the role we encourage you to apply even if your experience doesnt match every point.

Safer Recruitment

We are committed to safer recruitment practices. As Doccla is a CQC registered company a Disclosure and Barring Service (DBS) check will be required for all roles.

It is an offence to apply for such work if you are barred from working with children or vulnerable adults.