Deputy Head of Adventure

Colombo - Sri Lanka

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Oversee assigned park zones to ensure operational readiness safety cleanliness and service quality.
Support smooth day-to-day operations across all adventure activities.
Assist in staff scheduling manpower planning and resource allocation.
Conduct daily briefings safety inspections risk assessments and emergency drills.
Manage duty rosters attendance and maintain discipline among operational staff.
Ensure strict adherence to local regulations and international safety standards.
Deliver high-quality guest experiences from arrival to departure addressing feedback and resolving issues promptly and professionally.
Oversee maintenance of adventure equipment and safety gear coordinating repairs replacements and inventory control.
Support budgeting forecasting and revenue planning initiatives.
Collaborate with internal teams to maintain operational excellence and continuous improvement.

Qualifications & Experience

Bachelors Degree in Hospitality Sports Science or a related field.
Minimum 5 years of experience in outdoor adventure recreation or similar operational environments.
Proven leadership and team management experience.
Certification in First Aid CPR and relevant safety training.
Strong understanding of industry-standard safety systems and operational procedures.

Core Competencies

Excellent communication and guest service skills.
Strong focus on safety compliance and attention to detail.
Effective decision-making and crisis management abilities.
Energetic proactive and physically fit for hands-on operational roles.

Oversee assigned park zones to ensure operational readiness safety cleanliness and service quality.Support smooth day-to-day operations across all adventure activities.Assist in staff scheduling manpower planning and resource allocation.Conduct daily briefings safety inspections risk assessments and...