Executive Receptionist & Concierge
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
The Executive Receptionist & Concierge provides high level services to our internal and external clients at JP Morgan Chase & Co. locations. This individual will interact with all levels of JP Morgan Chase executives and their clients on a daily basis and ensure they are provided with high touch customer service. The Executive receptionist & Concierge builds solid relationships by being the coordinator for client and guests administrative assistants event planners and meeting and events teams.
Job responsibilities:
- Cover Executive Gallery reception desk essentials answering phones collaborate with internal team on different tasks provide very high level of service;
- High touch approach customer service focus;
- Coordinates with Planners and Planning Coordinators to ensure all guests and meetings are handled professionally and according to specific instructions;
- Handles Telephone switchboard;
- Meets and greets team members and their guests in a prompt professional and efficient manner;
- Displays courtesy through professional customer service when dealing with challenging guests and demanding situations;
Coordinates with Executive Management Assistants to ensure all guests and meetings are handled professionally and according to specific instructions to registers guest issues guest and employees passes and directs them to their destination.
Required qualifications skills and capabilities:
- Minimum 3 years experience in high end reception or concierge service
- Strong oral and written communication skills;
- Necessary computer skills/programs (EMS excel word and outlook etc.);
Clerical skill set;
- Provides reports and metrics Troubleshooting and executing problem solving techniques.
Preferred qualifications capabilities and skills:
- Bachelor degree of Hospitality business management or related field preferred;
- Catering and experience with audio-visual media preferred.
Required Experience:
Junior IC
Key Skills
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
