OPS ExpertManagerTool Development

Pune - India

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Summary:

Oversees operational processes (incident problem change) for the product.
Coordinates on-call schedules incident communication and stakeholder reporting.
Ensures compliance with operational standards and audit requirements.
Maintains relevant BMW operational tools.

Mandatory Skills (in order of importance):

IT Operations Management (incident problem change processes)
ITSM tooling (ticketing systems Jira)
On call & escalation management (schedules runbooks communication)
Compliance & audit (operational standards TLM documentation)
Stakeholder reporting (SLA reports incident summaries status dashboards)

Advantageous Skills:

Cloud operations concepts (AWS serverless containers)
Monitoring & alerting understanding (CloudWatch dashboards)
Agile collaboration (Scrum/Kanban sprint participation)
ITIL practices

Required Experience:

Manager

Summary:Oversees operational processes (incident problem change) for the product.Coordinates on-call schedules incident communication and stakeholder reporting.Ensures compliance with operational standards and audit requirements.Maintains relevant BMW operational tools.Mandatory Skills (in order of ...