IT Communications Coordinator
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.
This position may be based in our global operations center in Tampa FL or at the Firms Dallas office.
General Description:
The IT Communications Coordinator is responsible for developing managing and delivering clear effective communications to internal and external audiences enhancing the visibility and understanding of IT initiatives. This role requires a blend of technical acumen organizational excellence and advanced communication skills supporting both day-to-day operations and long-term planning across IT and business functions.
Key Responsibilities and Essential Job Functions:
Develop prepare and deliver executive communications presentations and reports for internal and external audiences ensuring clarity and consistency of messaging for projects system updates and process changes.
Serve as a liaison between the CIO IT leadership and other business services facilitating effective information flow and communication.
Assist with the preparation and organization of executive meetings including agenda development minutes and follow-up actions with a focus on clear documentation and communication of outcomes.
Translate technical concepts into clear concise and user-friendly content for non-technical audiences.
Create and maintain FAQs knowledge base articles and training materials to support application and process adoption.
Coordinate with project teams and business stakeholders to ensure timely and accurate communication.
Prepare newsletters portal updates email campaigns and other communication materials.
Support change management initiatives by creating awareness and engagement content.
Monitor communication effectiveness using metrics and feedback; recommend improvements.
Maintain consistency in tone branding and clarity across all technology communications.
Develop and implement communication strategies to promote technological initiatives changes and achievements within the organization.
Handle sensitive information with the highest level of confidentiality and discretion.
Support the CIO in long-term planning budgeting and resource allocation including communication of plans and progress.
Expected to maintain a regular and predictable work schedule and full attention to and engagement in work activities on behalf of the firm during business hours unless otherwise approved or required by applicable law.
Special projects and duties as assigned.
Required Skills:
Knowledge of or ability to learn Microsoft Office Suite or Microsoft 365.
Advanced written and verbal communication skills with the ability to translate complex technical concepts into clear accessible language for diverse audiences.
Strong technical acumen and familiarity with IT systems terminology and project management.
Exceptional organizational and multitasking abilities.
Advanced proficiency in Microsoft Office Suite collaboration tools (Teams SharePoint) and project management platforms.
Experience developing and managing communications strategies channels and content.
Ability to work independently exercise sound judgment and manage confidential information.
Strong analytical and critical thinking skills.
Professional demeanor and ability to interact with senior leadership and external partners.
Analytical skills to measure communication effectiveness and recommend improvements.
Customer-focused mindset with attention to detail.
Required Qualifications & Education:
Bachelors degree in information technology communications Business Administration or related field required.
5 years of experience in IT communications executive support technical administration or IT project coordination.
5 years of ITIL or similar IT service management framework experience.
Preferred Qualifications & Education:
Experience supporting C-level executives in a technology-driven environment preferred.
Experience in communications public relations or technical writing within an IT context preferred.
ITIL Foundation (IT Service Management).
Prosci Change Management Certification.
Certified Technical Communicator (STC) or equivalent.
CompTIA Project or PMP (Project Management).
Physical Requirements:
Ability to sit or stand for extended periods of time.
Moderate or advanced keyboard usage.
Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally which includes resources that encourage individuals to focus on their health and well-being.
Below are the benefits we offer: comprehensive medical (PPO and HDHPs) dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off including paid leave for new parents.
Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race color religion sex (including pregnancy childbirth or related conditions transgender status and sexual orientation) national origin age disability genetic information veteran status or any other factor prohibited by law.
Applicants who are interested in applying for a position and require an accommodation during the process should contact .
Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process as well as inclusion in a personnel file. Categories of data collected may include name address phone numbers email Social Security Number and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background employment and certifications. Please visit Legal Information Portal for Holland & Knight LLPs privacy policies.
Required Experience:
IC
Key Skills
About Company
Holland & Knight is a law firm that provides representation in litigation, business, real estate, governmental and healthcare law with nearly 2,000 attorneys practicing in more than 250 areas of law.
