Ready to rock the future with us At Hellmann we put our people at the heart of everything we do because for us relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring Entrepreneurial Forward-Thinking and Reliable. These values resonate with yours Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.
For the better. Together.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Performs all functions required by the brokerage department to service the client
Performs functions including troubleshooting and problem-solving to provide exceptional customer service
Performs daily follow up on all open issues with the client carrier forwarder CBSA or PGA to resolve any delays in entry processing
Manages all aspects of the entry process from receipt and validation of documents or data tracking and tracing to provide client updates arranging final delivery billing and document management.
Audits commercial documents for accuracy and verifies description value term of sale country of origin currency of sale classification and all areas required by CBSA and any and all PGAs
Enters all required data accurately into CargoWise to complete the customs entry submission and billing.
Coordinates with the origin station supplier or third party as needed on behalf the importer.
Arranges for the payment of vendor invoices as needed.
Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
This position does not supervise any direct reports.
QUALIFICATIONS
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE
Associates Degree (A.A.) from a two-year college or equivalent combination of education and work experience will be considered in lieu of educational requirement
High School Diploma or GED
One to three years of previous experience in freight forwarding industry preferred
Certified Customs Specialist Designation (CCS)
Completion of any industry related course is an asset
KNOWLEDGE SKILLS & ATTRIBUTES
Organization skills
Time management and prioritization
Customer-focused
Adaptable / flexible to high-pressured environment
Interpersonal skills
Proficient in Microsoft Office Suite (Word Excel PowerPoint) Email and Internet
Proficient in world geography shipping documentation and Incoterms preferred
Proficient written and verbal communication skills in English
Proficient in CargoWise
Ability to calculate figures and amounts such as freight rates discounts and other percentages
PHYSICAL DEMANDS
While performing the duties of this job the employee is:
Frequently required to stand and walk
Regularly required to sit for extended periods
Regularly uses arms to reach hands and fingers for computer and phone use
Speaking clearly and listening for heavy phone contact
Requires close-up and computer screen distance vision ability
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ENVIRONMENT
The work environment characteristics are similar to those of an office setting with various office equipment.
This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status or disability status.
Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender age any disabilities religion ethnic origin or sexual identity: We are looking forward to meeting you!
If you are excited by this fantastic opportunity and have what it takes then click APPLY!
Required Experience:
IC