UX Researcher
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Job Location:
Mississauga - Canada
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
KUBRA is hiring a UX Researcher to help shape meaningful user-centered experiences
In this role youll uncover what truly matters to the people we serve and translate those insights into impactful product decisions
Working closely with product design and engineering teams youll turn curiosity into clarityguiding the creation of experiences that are intuitive effective and genuinely valuable
This is a Hybrid role in Mississauga ON.
How Youll Contribute
- Conduct exceptional user experience research and provide high-quality insights to help discover innovate identify and validate ideas through collaboration.
- Work closely with cross-functional teams to gather requirements recruit for and conduct mixed-methods research methodologies and communicate findings to the stakeholders.
- Translating findings into actionable recommendations and advocating research findings to diverse audiences via presentations or async documentation.
- Advocate for user-centered design aligning design decisions with user needs and business goals.
- Actively contributes to the optimization of UX research processes and workflows to improve research efficiency.
- Collaborate with Product Design Product and Development to identify and prioritize research opportunities.
- Plan and execute mixed methods user-centered research including generative interviews concept-testing surveys evaluative unmoderated studies and usability testing.
- Communicate results translating findings into actionable recommendations and advocating research findings to diverse audiences through written and oral presentations.
- Actively participate in projects and recurring team meetings.
- Contribute to the optimization of UX research processes and workflows to improve research efficiency.
Strengths That Shine in This Role
- Collaboration with cross-functional teams.
- Experience in collaborative work with product managers engineers and stakeholders to understand user needs.
- Demonstrated ability to work independently in an agile development process and proficiency in various research methodologies such as in-person and remote facilitation to identify user needs.
- Excellent organization time management problem-solving and analytical skills.
- Proactive mindset and ability to work independently in a fast-paced environment focused on results.
Skills That Matter in This Role
- 2 years of professional experience in mixed-methods user-centered research.
- Familiarity with the technology industry and UX research trends: Exhibit experience and knowledge of B2B practices and technology.
- Experience in in-depth 1:1 interviews concept-testing evaluative unmoderated studies usability testing surveys user personas journey mapping and analytics tools.
Why Youll Love Working Here
- Thrive in an award-winning culture that champions growth embraces diversity and fosters inclusion for all.See our awards
- Earnannual performance-based bonusesrecognizing your contributions
- Enjoygenerous benefit coverage with low premiums plus aHealthcare Spending AccountandWellness Spending Account
- Invest in your future withRRSP matching
- Take time to recharge withpaid vacation and sick days and enjoy apaid day off for your birthday
- Make a difference withtwo paid volunteer daysto support causes you care about
- Keep learning withfree access to LinkedIn Learningand oureducation reimbursement programfor continued development
- Feel appreciated through ouremployee recognition programs
- Support your mental health with afree premium Headspace membership
- Stay refreshed withunlimited access to fully stocked beverage stations
- Save more with exclusivePerkopolis retail discounts
$90000 - $115000 a year
This position is bonus eligible.
At KUBRA we believe the workplace should be equitable inclusive and inspiring for every an effort to provide greater transparency we are sharing the base salary range for this position. Actual base pay will be determined based on permissible factors such as transferable skills work experience market demands and primary work location. The base pay range provided is subject to change and may be modified in the future.
In accordance with Ontario employment legislation this job posting is for an existing open vacancy
KUBRA is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We will provide accommodations during the recruitment process upon request by emailingemailprotected. Information received relating to accommodation will be addressed confidentially. We thank all applicants for their interest; however only candidates under consideration will be contacted.
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While we value the skills and experiences listed in our job requirements we also recognize that talent comes in many forms and welcome applications from candidates who meet most but not all specified requirements. If you possess a strong desire to learn and grow in a dynamic work environment apply now!
KUBRA is a fast-growing company that delivers customer communications solutions to some of the largest utility insurance and government entities across North America. KUBRA offers billing and payments mapping mobile apps proactive communications and artificial intelligence solutions for customers. With more than 1.5 billion customer interactions annually KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of Hearst.
Our office is small enough to allow creative individuals to flourish yet large enough to provide long-term stability. We place a tremendous amount of responsibility on our team members to be productive focused and self-motivated. We offer a casual work environment competitive compensation and a stellar benefits program.
KUBRA does not typically provide immigration-related assistance including employment-based work visa (e.g. H-1B) sponsorship work permit applications and extensions permanent residence (green card) sponsorship LMIA applications or permanent residency nominations. Candidates must ensure they have legal authorization to work in the U.S/ Canada. All sponsorship determinations are case by case based on business need.
Required Experience:
IC
Key Skills
About Company
We provide customer experience solutions to help companies engage with their customers through multiple channels. Discover our suite of services today.
