Technology Product Lead

Why This Role Exists

We are building a Product organization to bringclear ownership prioritization and outcome accountabilityto critical technology platforms that power our business.

Today much of our platform and systems engineering work is executed through strong teams and capable technology but without consistentend-to-end ownership of outcomes clearvalue identification or transparentmeasurement of impact. Important work gets delivered but its often difficult to answer fundamental questions:

• Why is this the right work right now

• What outcomes are we driving

• How do we know its working

TheProduct Leadrole exists to close that gap.

This role is aligned to ourData Center Build and Operatevalue stream with a focus on enabling the end-to-end lifecycle of data center delivery through technology data and integrated systems. The Product Lead will operate at the intersection of physical infrastructure and digital platforms partnering with construction engineering and operations teams to translate complex build and commissioning workflows into scalable product capabilities. This includes supporting domains such as site development construction lifecycle management power and capacity planning and commissioning readiness through well-defined systems data models and process automation. Experience working with infrastructure-adjacent platforms integrating across systems and driving clarity in highly complex multi-system environments will be critical to success.

This role establishes a single accountable owner for thewhat and whyacross defined product areas while remaining close enough to execution to ensure clarity momentum and learning. This is asenior individual contributor rolewith meaningful decision authority and hands-on responsibility across both strategy and delivery.

How We Think About Product Ownership

We view product ownership as acontinuous spectrum not a fixed state:

• NOW: Capability-based ownership and platform stabilization

• NEXT: Value-aligned recomposition and shared accountability

• LATER: True end-to-end value streams with economic ownership

Importantly:

The work does not change.
Only how we frame ownership outcomes and success evolves.

Product Leads are expected to operate comfortably across this spectrum protecting near-term execution while intentionally shaping longer-term outcome ownership.

What Youll Own

Product Leads are anchored to one or morecapability-aligned product areas such as:

• Core Transaction Platforms

• Commercial Enablement

• Enterprise Data & Intelligence

• Developer & Platform Enablement

• Trust risk and compliance

While each Product Lead is assigned to a specific area the scope is intentionally designed to evolve from platform stewardship toward outcome and value-driven ownership over time.

Role Mandate

As a Product Lead you are accountable for:

• Definingwhat should be built and why

• Makingpriority and scope tradeoffswithin defined investment guardrails

• Owningproduct outcomes not just delivery

• Ensuring clarity and continuity from strategy through execution

This role blendsstrategic thinking with hands-on product work. Product Leads are expected to move fluidly between defining outcomes shaping work and partnering with delivery teams to ensure intent is clearly understood and executed.

What Youll Do

Product Vision Strategy & Outcomes

• Shape and evolve product vision and roadmaps aligned to organizational goals and technology strategy

• Translate business objectives into clear product outcomes hypotheses and success measures

• Align platform capabilities to KPI oriented outcomes such as scalability reliability automation efficiency and risk reduction

• Advocate for investments that measurably improve productivity and operational effectiveness

• Balance short-term delivery needs with long-term strategic outcomes

Hands-On Product Ownership & Execution

• Own product backlogs end-to-end ensuring work is clearly defined sequenced and aligned to outcomes

• Write and refine epics features and user stories as needed especially for complex high-impact or ambiguous work

• Lead backlog building and ongoing refinement to maintain a healthy outcome-oriented pipeline of work

• Partner closely with engineering and architecture to shape solutions identify dependencies and surface risks early

• Validate usefulness and impact of delivered capabilities with internal users and stakeholders

Leadership Decision-Making & Collaboration

• Serve as the primary decision-maker for prioritization sequencing and scope within your product area

• Foster collaboration accountability and continuous improvement across cross-functional teams

• Empower teams with clarity of intent while allowing flexibility in how work is delivered

• Make informed decisions under ambiguity time pressure or incomplete information

• Actively remove obstacles to progress and value delivery

Ceremonies Cadence & Flow

• Lead or actively participate in key product-focused ceremonies including backlog refinement and product planning

• Ensure shared understanding of priorities intent and success criteria across teams

• Partner with delivery leaders to support agile ways of working without becoming process-bound

• Adjust focus and level of involvement as products teams and maturity evolve

Stakeholder Engagement & Communication

• Act as the primary liaison between engineering architecture business partners and leadership

• Communicate priorities progress tradeoffs and outcomes clearly and consistently

• Maintain transparency to build trust and alignment across teams and departments

• Continuously gather feedback and pain points to inform roadmap and backlog decisions

Metrics Learning & Value Realization

• Define and track KPIs tied to efficiency performance reliability and business impact

• Use data and analytics to inform prioritization and validate hypotheses

• Monitor adoption and outcomes of delivered capabilities

• Translate results and learning into roadmap and backlog adjustments

Basic Qualifications:

• 8 years of experience in product management product leadership or related roles

• Demonstrated ability to ownoutcomes and value realization not just delivery or backlog management

• Proven experience makingpriority and scope tradeoffsin complex multi-stakeholder environments

• Experience operating inhighly cross-functional domains translating business and operational needs into product capabilities

• Demonstrated ability to work acrossmultiple interconnected systems and platforms driving clarity in complex environments

• Experience partnering closely withengineering architecture and operational stakeholders

• Comfort operating inambiguous fast-evolving environmentswhile maintaining forward progress

• Strong analytical and problem-solving skills with a data-driven mindset

• Excellent communication skills across technical and non-technical audiences

• Strong communication skills across technical and non-technical audiences

Preferred Skills:

• Experience working with or adjacent to platforms that support large-scale infrastructure delivery and operations is highly valuable including:

  • Construction & Project Lifecycle Management:eBuilder Procore Primavera P6 Oracle Aconex

  • ERP & Financial Systems:Oracle Fusion Workday Financials capital project accounting systems

  • Asset Capacity & Infrastructure Management:ServiceNow asset lifecycle platforms capacity planning tools

  • Data & Integration Platforms:Snowflake enterprise data platforms API/integration layers (e.g. MuleSoft)

  • Operational & Monitoring Systems:telemetry platforms infrastructure monitoring or DCIM-adjacent solutions

• Experience in organizations transitioning from project-centric to product-centric models

• Familiarity with agile and lean product practices in enterprise environments

TOTAL REWARDS

• This role is also eligible for a competitive benefits package that includes: medical dental vision life and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program and other company benefits.

• This position is bonus eligible.

We conform to all the laws statutes and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women minorities individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation gender identity or national origin age disability status Genetic Information & Testing Family & Medical Leave protected veteran status or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint orally or in writing to the employer or the government or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

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Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process please send an e-mail to and let us know the nature of your request and your contact information.