Lead Solutions Analyst Product Operations

Lead the forefront of innovative solutions analysis in a dynamic tech environment driving success through expertise in data analytics and technical program delivery.

As a Lead Solutions Analyst in Corporate Sector you will play a central role in driving the success of our technical program delivery. Your deep understanding of applications platforms and products will position you as a key bridge between product owners business operations and software developers. Utilizing advanced analytical reasoning and technical fluency you will translate complex business requirements into well-structured and technically feasible solutions. You will make data-informed decisions and provide strategic insights to support key business initiatives. As a technical subject matter expert youll navigate ambiguity manage change effectively and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery.

Job responsibilities:

• Lead the elicitation documentation and validation of business and data flow requirements ensuring alignment with stakeholder expectations and technical feasibility
• Uses enterprise-authorized AI capabilities within the work environment to accelerate requirements synthesis and solution optioning validating outputs and handling data according to sensitivity and security requirements.
• Promotes reuse-first AI-assisted practices for analysis and documentation across the team ensuring human review and alignment to delivery standards.
• Develop and maintain comprehensive knowledge of industry trends emerging technologies and best practices to provide strategic guidance and innovative solutions for complex projects
• Utilize advanced data analytics techniques to extract insights from large diverse datasets driving data-informed decision-making and supporting key business initiatives
• Set and lead weekly operating reviews monthly business reviews and roadmap and OKR check-ins.
• Define agendas standard artifacts decision points action tracking and follow-ups to improve execution and accountability.
• Coordinate cross-team dependencies and ensure handoffs are clear across product engineering operations and control partners.
• Run incident communications stakeholder updates and action tracking during disruptions coordinating across technology operations and vendors.
• Support invoice validation and approvals routing as needed and maintain spend visibility for vendor-supported product work in partnership with Finance Procurement/Sourcing and Accounts Payable.

Required qualifications capabilities and skills:

• 5 years of experience or equivalent expertise in solutions analysis technical program delivery or a related field
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support solutions analysis workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted analyses and recommendations before use escalating when uncertain and following data handling expectations.
• Strong track record of leading through change navigating ambiguous situations and managing dependencies in complex projects

Preferred qualifications capabilities and skills:

• Experience working in Agile delivery models (Scrum and Kanban) and coordinating cross-team delivery at scale including multi-team planning release coordination and dependency management.
• Experience with continuous improvement methods and comfort leveraging workflow case management and reporting tools to drive transparency standardization and measurable outcomes.
• Bachelors degree or equivalent practical experience is preferred. Program and product operations certifications (for example PMP PMI-ACP CSM or similar) are preferred.