Principal, Web Platform & Experience

About the Role

Chime is hiring a Principal Web Platform & Experience to own the next chapter of . Youll connect Marketing Product and Engineering to deliver a scalable measurable and personalized web ecosystem combining CMS architecture technical performance and user-centered design to build a high-speed high-trust growth engine for acquisition and brand.

As a senior leader youll drive the evolution of our site architecture performance infrastructure and content platform with direct impact across SEO experimentation and brand storytelling.

The base salary offered for this role and level of experience will begin at $173000 and up to $240000. Full-time employees are also eligible for a bonus competitive equity package and benefits. The actual base salary offered may be higher depending on your location skills qualifications and experience.

In this role you can expect to

• Own the 1224 month roadmap for our headless CMS reusable components and Core Web Vitals improvements
• Leverage our Contentful platform to accelerate page velocity experimentation and personalization across
• Set and own OKRs for as a growth channel with recurring reporting to senior leadership
• Drive discovery for new platform capabilities including opportunity sizing and requirements definition ahead of Engineering handoff
• Own site health reporting Core Web Vitals performance and conversion metrics in partnership with Analytics
• Partner with SEO/AEO and Content Strategy to ensure templates meet search best practices schema internal linking and metadata
• Build a scalable operating model for cross-functional page launches and site updates
• Enable experimentation across the platform in support of CRO testing needs

To thrive in this role you have

• 8 years owning large-scale or headless CMS platforms Contentful Storyblok Sanity or equivalent
• Strong command of Core Web Vitals caching strategies and performance-tuning techniques
• Hands-on experience with technical SEO structured data and web accessibility standards
• Proven ability to write PRDs define acceptance criteria and drive sprint execution with engineering teams
• Experience making roadmap trade-off decisions under resource constraints with a clear bias toward high-impact work
• Fluent in GA4 Looker and Google Search Console with a track record of partnering with data teams on reporting
• Skilled at translating technical complexity for non-technical stakeholders across Marketing Product and Leadership

#LI-AM1 #LI-Hybrid

A little about us

At Chime we believe that everyone can achieve financial progress. We created Chimea financial technology company not a bank*on the premise that core banking services should be helpful easy and free. Through our user-friendly tools and intuitive platforms we empower our members to take control of their finances and work towards their goals. Whether its starting a savings account purchasing a first car or home launching a business or pursuing higher education were proud to have helped millions unlock their financial potential.

Were a team of problem solvers dreamers and builders with one shared obsession: our members. From day one Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owners mindset to our work refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams our company and our members.

We believe in being bold dreaming big and taking risks while also working together embracing our diverse perspectives and giving each other honest feedback. Our culture remains deeply entrepreneurial encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.

We know that to achieve our mission we must earn and keep peoples trustso we hold ourselves to the highest standards of integrity in everything we do. These arent just words on a wallour values are embedded in every aspect of our business serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we dontwho will

*Chime is a financial technology company not a bank. Banking services provided by The Bancorp Bank N.A. or Stride Bank N.A. Members FDIC.

What we offer for our full-time regular employees

• Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices plus team and company-wide events depending on location. Whether youre coming in regularly or are part of our fully remote program youll stay engaged with your work and teammates.
• In-office perks including backup child elder and/or pet care plus a subsidized commuter benefit to support your regular commute
• Competitive salary based on experience
• 401k match plus great medical dental vision life and disability benefits
• Generous vacation policy and company-wide Chime Days bonus company-wide paid days off
• 1% of your time off to support local community organizations of your choice
• Annual wellness stipend to use towards eligible wellness related expenses
• Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
• Access to Maven a family planning tool with $15k lifetime reimbursement for egg freezing fertility treatments adoption and more.
• In-person and virtual events to connect with your fellow Chimersthink cooking classes guided meditations music festivals mixology classes paint nights etc. and delicious snack boxes too!
• A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work cant be done without a diverse team and inclusive environment. Thats why we specifically look for individuals of varying strengths skills backgrounds and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race color ancestry religion sex national origin sexual orientation gender identity age marital or family status disability genetic information veteran status or any other legally protected basis under provincial federal state and local laws regulations or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws including the San Francisco Fair Chance Ordinance Cook County Ordinance NYC Fair Chance Act and the LA City Fair Chance Ordinance and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process please contact: .

To learn more about how Chime collects and uses your personal information during the application process please see theChime Applicant Privacy Notice.