Front Desk Clerk

Position Title: Front Desk Clerk

Reports to: Operations Manager

Location: Minneapolis MN

Work Schedule: Full-Time Monday through Friday 7:00 am to 4:00 pm

FLSA Status: Non-Exempt

Position Summary: Aldevra is currently seeking a qualified Front Desk Clerk to support the United States Department of Agriculture (USDA) in Minneapolis MN. The ideal candidate will already align with our core values of SOAR (Strong Integrity and Ethics Outstanding Teamwork Accountability-Driven and Relentless Pursuit of Quality).

This position is contingent upon contract award.

DUTIES AND RESPONSIBILITIES

The essential functions include but are not limited to the following:

• Screen visitors and guests by viewing USDA badge identification before granting office access or by reviewing government furnished lists of expected guests if USDA badge access is unavailable.
• Direct guests and visitors to sign in and sign out to maintain building onsite accountability. Additionally contract employees shall issue and track visitors passes.
• Issue and track elevator cards.
• Assign lockers to staff or replace locker batteries and re-set locker codes as necessary.
• Direct screened guests to the appropriate department conference and / or meeting room.
• Contact USDA designated contact of associated guests to alert them of their guest arrival.
• Retrieve packages and boxes left outside of the front office doors and sign for packages if mailroom staff are unavailable.
• Route calls or onsite personnel to appropriate USDA personnel member.
• Use a government laptop in accordance with federal information technology rules for official government work including reviewing and responding to email inquiries.
• Keep the front desk neat and organized aiding in creating a warm environment.
• Update all Minneapolis email addresses and phone number listing as necessary.
• Ensure emergency binders are updated quarterly.
• Coordinate meeting room reservations and room configurations as needed.
• Restock the mailroom supplies monthly restock wipes in open office areas as needed.
• Provide a requested supply list to the BOD quarterly to replenish supply cabinet.
• Monitor the Minneapolis Facilities email box and route to the appropriate BOD member to address the email and forward building wide email events to the Minneapolis email group as needed.
• Answer the front desk phone and route to the appropriate USDA point of contact.
• Initiate the Informa Cast announcement system in case of an emergency.
• Replace presidential portraits at the front desk as needed.
• Update digital signage displays as needed.
• All other duties as assigned.

About Us

Aldevra was founded in 2009 by current President & CEO Rodney Marshall a U.S. Marine Corps veteran and minority entrepreneur. The company began by selling foodservice equipment to the federal government and later expanded to include medical equipment and professional services helping to meet a broader range of customer needs. Today Aldevra is recognized as a top foodservice equipment dealer in the U.S. specializing in federal government sales while also growing its commercial and e-commerce customer base. Its professional services division provides federal agencies with healthcare professionals construction and facilities managers and technicians and administrative support. Whether its equipment or staffing Aldevra is committed to delivering high-quality products and timely service at the best value.

Recent accolades include:

• Great Place to Work2026
• HIRE Vets Medallion Awardand 2025
• VETS Indexes 5-Star Employer for 2024 and 2025 Employer Awards
• Military Friendly Employer Gold designation 2026
• Foodservice Equipment ReportsTop Dealer
• Foodservice Equipment & Supplies magazineDistribution Giants list
• RATIONALPremium Partner Award
• ENERGY STAR Partner
• Department of Defense Military Spouse Employment Partnership Small Business Partner
• Army Partnership for Your Success (PaYS) Partner #911

Learn more about us at .

Security Requirements:

• Must be able to obtain PIV badge clearance.

This position requires passing an extensive background check.

Qualifications:

• High school diploma/GED or higher
• Minimum of two years experience related to this position.
• Able to lift packages weighing 25lbs or less.
• Valid Real-ID state-issued drivers license
• Excellent verbal communication skills and telephone manner
• Excellent and accurate written communication
• Familiarity with Windows operating systems; online calendars and cloud systems; intermediate to advanced skills Microsoft office products required
• Excellent attention to detail; accurate data entry
• Customer Focused and team-oriented work ethic
• Able to multi-task efficiently and accurately focusing on quality

Veterans and Military Spouses are encouraged to apply.

We offer you a generous benefits package including:

• Medical Dental and Vision
• Short Term and Long-Term Disability
• Life Insurance
• Paid Time Off
• Employee 401(k) with company match
• Professional Team Environment

Aldevra is an equal opportunity E-Verify employer drug free workplace and complies with ADA regulations as applicable. All qualified applicants will receive consideration for employment without regard to race color religion national origin disability status protected veteran status or any other characteristic protected by law.