Junior Tech Ops FTC
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
A Bit About Us
Were Doccla and were redefining where and how healthcare is delivered.
Our Virtual Ward and Remote Monitoring Solutions enable hospitals and health systems to care for patients at home. We support patients across the full care journey from early discharge and acute recovery to long-term condition management and proactive care.
We provide everything clinicians need to deliver safe effective Virtual Care: medical-grade devices logistics patient onboarding EHR integration and an end-to-end clinical platform built around real-world workflows.
We currently work with over 60% of NHS ICBs and supporting health systems across the including UK Ireland France and the DACH region to reduce hospital pressure improve outcomes and create a more resilient model of care.
Were backed by top European investors having secured 35m in Series B funding led by Lakestar with participation from Elaia General Catalyst Speedinvest and Bertelsmann.
Why Join Us
This is your chance to join Doccla at a key stage in our growth.
Were building the category leader in Virtual Care and Remote Patient Monitoring. Youll be part of a highly entrepreneurial mission-driven team that combines expertise across clinical technical commercial and operational domains.
Were solving real problems for patients and health systems and growing fast.
What Youll Do as a Junior Tech Ops role
We are looking for a proactive and hands-on Tech Ops Engineer to support our internal IT operations. You will help ensure the reliability security and efficiency of our systems devices and infrastructure. This is a great opportunity for someone looking to grow their IT career in a dynamic and fast-paced environment. To be successful in your application you will need to be able to travel to our HQ in Hammersmith and Warehouse in Wembley London occasionally.
What Experience Youll Bring to the Team
Assist with IT operations ensuring systems and devices function securely and efficiently.
Provide IT support for hardware software and network issues.
Help set up and maintain Windows and Mac laptops ensuring proper security and lifecycle tracking.
Assist in user onboarding and offboarding ensuring smooth IT setup and access management.
Maintain IT asset registers access logs and documentation for consistency and efficiency.
Help monitor system performance and troubleshoot technical issues as they arise.
Provide basic IT security support ensuring compliance with security policies.
Work with senior IT staff to learn and assist with vendor and supplier management.
Respond to IT service desk requests and escalate issues when needed.
What Were Looking For
Ideally 1 years of experience in an IT support or junior IT administrator role.
Basic knowledge of Windows and Mac systems and experience with MDM solutions (e.g. Intune Kandji) is a plus.
Atlassian Experience - Nice to have
Understanding of basic networking concepts and troubleshooting.
Eagerness to learn and develop IT skills in a hands-on environment.
Strong problem-solving abilities and a proactive approach to IT challenges.
Ability to document processes clearly and maintain IT records.
Strong communication skills ensuring effective collaboration with colleagues.
Familiarity with ISO 27001 or IT security best practices is a plus but not required.
How We Work
We empower everyone at Doccla to take ownership of their work and the companys mission. We act ethically and always put patient safety and outcomes first.
To thrive here youll need a can-do attitude and an action-oriented approach along with a willingness to learn and grow through open feedback.
Were a hybrid team with offices in London Denmark Germany and Stockholm. Most of our team is London-based and enjoys in-person time at our WeWork HQ 13 days per week where youll find great lunch barista coffee and a pet-friendly space. Some roles are fully remote depending on the team and responsibilities.
What Youll Get
Annual Leave & Holidays
25 days annual leave up to 8 UK bank holidays
Option to buy or sell holidays
Remote Working
Flexible remote options
Remote working stipend
Financial Benefits
Employee stock options
4% pension on full basic pay
4x salary life insurance
Health & Wellness
Private health insurance
4 months full pay for birthing parent*
4 weeks full pay for non-birthing parent*
Sick pay
In-Office Perks (London HQ)
Free daily lunch
Pet-friendly office
Other Benefits
500 L&D budget per person
Cycle to work scheme
Via Smart Health:
24/7 GP appointments
Mental health support
Nutrition & fitness advice
Second opinions & health checks
In Return for Your Hard Work
A competitive compensation package (base stock options) with half-year and annual performance reviews
The chance to work on patient-first system-level healthcare challenges in one of Europes leading healthtech companies
Opportunities for growth and leadership we want you to challenge the status quo own your impact and continue developing with our full support
Diversity at Doccla
We embrace diversity. To build a great product we need a team with a wide range of perspectives backgrounds and experiences.
Were committed to equal opportunity hiring regardless of race religion gender identity sexual orientation age disability or background. If youre excited about the role we encourage you to apply even if your experience doesnt match every point.
Safer Recruitment
We are committed to safer recruitment practices. As Doccla is a CQC registered company a Disclosure and Barring Service (DBS) check will be required for all roles.
It is an offence to apply for such work if you are barred from working with children or vulnerable adults.
