RCM Unsecured Loan

Mumbai - India

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

Lead collections across portfolio buckets: initial (0-90 DPD) via field visits and deep buckets (90 DPD) through intensified recovery tactics targeting roll- rate reduction and NPA minimization.
Manage multiple agencies and Feet on Street including vendor selection performance SLAs billing audits and daily/weekly visit plan strategies.
Coordinate legal recoveries: Sec-138/Civil suit/DRT etc proceedings for chronic defaulters; liaise with legal teams enforcement agencies and handle escalations.
Monitor KPIs (collection efficiency PAR recovery rates) generate MIS reports and ensure RBI compliance in all operations.
Required Experience
5-8 years in unsecured loan collections with 4 years managing multi- agency/call center teams in BFSI.
Proven expertise in bucket-wise strategies (early/mid/late-stage) and legal channel recoveries.
Track record achieving collection targets in high-volume portfolios.
Essential Skills
Strong team leadership negotiation and stakeholder management across agencies and internal teams.
Proficient in applicable regional language along with Hindi/English
Proficiency in CRM/Collection platform data analytics (Excel MIS) and regulatory knowledge.
Excellent communication for escalations customer negotiations and reporting.

Job Description: Lead collections across portfolio buckets: initial (0-90 DPD) via field visits and deep buckets (90 DPD) through intensified recovery tactics targeting roll- rate reduction and NPA minimization. Manage multiple agencies and Feet on Street including vendor selection perfo...