UIP Data Collection Specialist

TITLE: UIP Data Collection Specialist

LOCATION: Onsite-El Paso TX or WeslacoTX

TRAVEL: Required potentially extensive at times based on project need(s)

About Us

The Providencia Group is led by a purpose: to address global challenges and make an impact that matters through delivering transformative purpose defines who we are and extends to our relationships with our clients our people and our combine purpose innovation and experience to deliver impactful results.

About the Team

We are problem solvers working with leading agencies and organizations to help them address many of todays most complex challenges. Our world-class team of technologists program managers and subject matter experts is uniquely qualified to address ever-evolving large-scale an imperfect world The Providencia Group puts capability and purpose into action.

What youll be part of TPG Culture

At TPG we proudly measure our success by the impact we have on the lives of vulnerable and underserved populations around the are innovators and problem solvers who take great pride in partnering with government agencies service organizations and external stakeholder groups to address many of todays most complex challenges. Our workforce is diverse in culture language and experience yet it shares a common sense of purpose and empathy for those in need of help. Our people are personally invested in the missions we support and we reward their commitment by investing in their development advancement and growth. If you like what we stand for youll appreciate the professionalism and dedication of those you stand beside every day.

Together we actively imagine a better future innovate new ways to make it a reality and implement solutions that deliver a lasting impact.

About the Role

OurUIP Data Collection Specialists will workcloselywiththeProgramDirector Unification ManagerClinical Services potential sponsors otherworkers/staff orstakeholders as applicableandin collaboration with the U.S. Department of Health & Human Services (HHS) Office ofRefugee Resettlements (ORR) Unaccompanied Children Program and its care providers and any additional clients and programs TPG supports.

What Youll Do

• Initiate coordinate and maintain direct contact with unaccompanied child refugees and their family members while the minor is in ORR care while efficiently working to safely release the minor from client care and reunify the child with its family

• In conjunction with program staff communicate reunification updates to the minor

• Participate in case staffing with the program and field as needed to discuss reunification progress

• Facilitate the timely release or discharge of minors to identified family members or authorized caregiver/custodians and document the provision of services in each minors case file

• Report significant incidents in accordance with client policies and procedures

• Maintain the minors case file and case management portal in accordance with client policies and procedures

• Conduct initial program intake of minors to verify information identify family/sponsors and make initial contact

• Act as the facilitator of communication between minors sponsors staff and others as appropriate

• Complete all assessments with minor and family/sponsors in accordance with policies and procedures

• Identify and process potential sponsors

• Help sponsor to complete all required forms and submit documentation.

• Maintain communication with the minor and their family/sponsors through meetings and phone calls

• Refer minor for additional services or programs as needed within the current program and after release including documenting/reporting serious incidents through required communication channels

• Confirm the children are receiving all required services meeting regularly with the minors to ensure their wellbeing

• Attend all case staffing discussions training and other meetings as part of the minors care team providing status updates and collaborating with other stakeholders

• Ability to handlecrisis interventionconflict confrontation orothercomplex people situations with compassion anddecisiveness

• Experience working with traumatized/exploited minors and minors with behavioral problems

• Demonstrated ability to support adiversegroup of clients including refugees orotherminorityfamilies

• Aptitude to work cross-functionally with TPGpersonneland social services agencies to deliver the highest quality of work under extreme pressure and in a fast-pacedenvironment

• Proven experience and high level of comfortability operating technology and learning new software applicationsquickly to complete required data entry tasks

• Ability to work independently in the fieldand exercise a high level ofconfidentiality

• Knowledge of state community and agency resources for victims of abuse(preferred)

• Duties are performed via a government approved computer system. Employees are required to possess strong computer skills in MS Word and Excel.

• Perform related duties as assigned within your scope of practice management reserves the right to revise these duties as necessary.

• Assist in vetting sponsors and submitting Sponsor Suitability Recommendations nationwide

Minimum Qualifications & Skills

• Bachelors degree in social work or an equivalent degree in Psychology Sociology or other relevant Behavioral Science

  • Masters degree in a relevant field (preferred)

• 1 years of demonstrated experience in case unification management work

• Bilingual in English and Spanish

• Case Management Wellness Check call center experience (preferred)

• ORR experience (preferred)

• Available to work a flexible schedule including nights and weekends

• Available to travel as required

• Clean criminal background check

• Child Abuse/ Neglect Report (CAN) or child protective services check with no adverse findings

• Must possess strong computer skills in MS Office including Excel Word Teams.

• Ability to type 45 wpm.

The Work Environment

• You will be required to complete 2 weeks of training to include webinars and in-person sessions on-site Temporary Duty Travel (TDY)

• The ability to travel is mandatory All UIP Data Collection Specialists are required to support a TDY assignment on-site for aminimum of 30-days with the option for the company to extend in 30-day increments. Employees must be willing and able to travel within 2 weeks of notification.

• Additional travel assignments may be required based on project need though program leadership will attempt to minimize travel by assigning tasks to those UIP Data Collection Specialists who reside closest to the site where a support need exists

• Tasks/assignments are dynamic and will change based on client needs and resource availability meaning UIP Data Collection Specialists are expected to provide additional administrative support including the completion of data entry and intake paperwork as required

• Work schedule (onsite)

  • When working within 30 miles of an office you will be required to work in office as agreed upon by the management team

Work Schedule

• Due to the importance of this position employees supporting this contract may be required to work extended hours including evening work support on-call assignments and work weekends to support time-sensitive or real-time complex services schedule is subject to change at any time based on project needs.

• This position is considered ESSENTIAL UIP Data Collection Specialists are required to report and work during emergencies or crises including inclement weather natural and man-made disasters etc.

Condition of employment

• Complete a rigorous culture and competency testing process.

• Complete a Drug Test.

• Must be at least 21 years of age.

• A valid US Drivers license.

• Available to travel as necessary.

Security Clearance Requirements

• Applicants selected will be subject to a government background investigation and may need to meet eligibility requirements for access to classified information.

• Must be a U.S Citizen or Permanent Resident.

• Residency requirement - 3 consecutive years in the last 5 years.

Physical Demands

• Standing/Walking/Mobility: Must have mobility to attend meeting with other managers and employees.

• Climbing/Stooping/Kneeling: 10% of the time.

• Lifting/Pulling/Pushing: 10% of the time.

• Fingering/Grasping/Feeling: Must be able to write type and use a telephone system 100% of the time.

• Sitting: Sitting for prolonged and extended periods of time.

For more information about the company please visit our website at

Providencia is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran disability or any other federal state or local protected class.

TPG complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.

If you require accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquires to