Head of Service Sales

Are you a proven service sales leader with deep experience in the fire sprinkler industry Do you thrive on building highperforming teams transforming commercial performance and driving growth across service contracts and small works If so this is a rare opportunity to shape and lead a newly created Service Sales division at Vipond (Part of Chubb Fire and Security).

We are seeking an exceptional Head of Service Sales to take ownership of our service sales strategy elevate our quoting performance and strengthen customer relationships across a large and diverse portfolio. This is a highimpact leadership role with clear objectives strong executive sponsorship and the scope to make a significant difference from day one.

What Youll Lead & Deliver

• Build the Service Sales division establishing processes SLAs and a culture of commercial excellence.
• Eliminate the current quote backlog and maintain SLA compliance for all fire sprinkler and mechanical service quotes.
• Execute succession planning ensuring zero unplanned attrition across top50 accounts.
• Grow service revenue by expanding the service contract base and increasing pullthrough of small works remedial works and system upgrades.

What Youll Be Responsible For

• Leading and developing a highperforming service sales team with strong technical and commercial capability.
• Supporting and developing the team.
• Overseeing bids proposals and customer engagement across fire sprinkler and mechanical services.
• Ensuring quoting accuracy compliance and turnaround times aligned with industry standards
• Driving pipeline discipline forecasting accuracy and margin protection.
• Building strong relationships with customers consultants insurers and industry stakeholders.

• Collaborating with operations engineering and marketing to deliver seamless service and commercial growth.

• Deliver fast prioritybased quotations on time.

• Clear aged workinprogress.

• Increase quoting productivity improve win rates and lift average quote value.

• Grow revenue by driving service and small works

• Lead smooth account transitions ensuring strong customer satisfaction throughout.

What Youll Bring

• Proven experience in fire sprinkler service sales business development or commercial leadership.
• Strong understanding of fire sprinkler systems maintenance regimes remedial works and compliance standards.
• A track record of growing service contract portfolios and improving sales performance.
• Excellent leadership communication and negotiation skills.
• A datadriven approach with strong CRM and pipeline management capability.
• The ability to build trust with customers and inspire confidence across internal teams.

What we can offer

Competitive Basic salary with realistic OTE 100k

• Company Car/ Car Allowance

• 25 days holidays plus bank holidys plus option to purchase additional leave
• Flexible working
• Company pension scheme
• Employee scholarship scheme
• A central Benefits programme that offers a wide variety of discounts soon to include Health & Wellbeing services
• Bravo Awards which recognise outstanding contributions from all employees and encourage excellence

About Vipond :

At Vipond you will join a renowned fire safety solution and services business who have protected communities and assets for over 50 years. We protect people first and your health and well-being are important to us. People are at the heart of everything we do and thats why we are committed to keeping you safe secure and happy.

Vipond are looking for committed individuals of the highest calibre to join our expanding team. From on-site training to University Degree courses we will provide you with the support and training to fully develop your potential.

As part of the Chubb family we have an exciting future ahead filled with new opportunities for you to be part of. To help us do this we need people like you with the desire to play your part in making the world a safer place.

Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity Equity and Inclusion (DEI) ensures all employees and applicants feel valued respected and supported. At Chubb individuality is celebrated and our strength lies in the diversity of our team. By fostering an equitable environment we empower individuals to contribute their unique perspectives driving innovation and excellence at every level.

#LI-IP1

INDALL

Additional Information

About Us Our Culture & What We Can Offer You

AtVipond you will join a renowned fire safety solution and services business who have protected communities and assets for over 50 years. We protect people first and your health and well-being are important to us. People are at the heart of everything we do and thats why we are committed to keeping you safe secure and happy.

Vipondare looking for committed individuals of the highest calibre to join our expanding team. From on-site training to University Degree courses we will provide you with the support and training to fully develop your potential.

#BR-VP