Salesforce Architecture

Ford Motor

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profile Job Location:

Chennai - India

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

Description

You will architect the Salesforce Data Foundation required to power our AI ambitions defining how we ingest secure and utilize data for Agentforce and Einstein AI. Beyond technical design you will act as a mentor to Senior Developers and BAs elevating the teams capabilities while defining the 1224-month technical roadmap to keep us ahead of the competition.



Responsibilities
  • Architectural Authority:Own the technical roadmap and solution design for the Salesforce ecosystem (Markeitng and Automotive Cloud OmniStudio) making critical Build vs. Buy decisions and enforcing architectural standards across the domain.
  • CX Transformation Strategy:Partner with business stakeholders to design a Digital First contact center strategy proactively introducing innovations (AI-driven routing Self-Service Voice analytics) that reduce friction and cost.
  • AI & Data Cloud Architecture: Design the technical foundation for Agentforce and Einstein AI. You will be responsible for the Data Cloud strategydefining how we ingest harmonize and secure data (via the Einstein Trust Layer) to fuel AI agents while maintaining strict compliance.
  • Bridge Business & Technology:Translate complex business requirements into granular technical specifications. Act as a technical mentor to Senior BAs helping them understand platform capabilities to write feasible high-quality user stories.
  • Integration Governance:Define the integration contracts and patterns (e.g. Event-Driven Pub/Sub) between Salesforce and MuleSoft ensuring the architecture protects Salesforce limits while handling high-volume data.
  • Hands-On Leadership:Serve as the ultimate escalation point for complex technical issues. When required roll up sleeves to prototype complex Flows debug LWC performance or configure advanced OmniStudio components.
  • Team Elevation:Mentor Senior Developers on advanced design patterns and code quality. Conduct architectural reviews to ensure solutions are scalable and future-proof.


Qualifications
  • Bachelors degree in Computer Science Engineering or related field.
  • Masters degree preferred.
  • Mandatory Certifications: Salesforce System Architect OR Application Architect
  • Preferred Certifications : SFMC Data Cloud Automotive cloud

Desirable: Salesforce OmniStudio Consultant MuleSoft Certified Platform Architect Automotive Cloud




Required Experience:

Staff IC

DescriptionYou will architect the Salesforce Data Foundation required to power our AI ambitions defining how we ingest secure and utilize data for Agentforce and Einstein AI. Beyond technical design you will act as a mentor to Senior Developers and BAs elevating the teams capabilities while defining...
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About Company

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Ford® is Built for America. Discover the latest lineup in new Ford vehicles! Explore hybrid & electric vehicle options, see photos, build & price, search inventory, view pricing & incentives & see the latest technology & news happening at Ford.

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